Always great service from great personnel. Keep up the good work!
3/5/2024
Jimmy J. VERIFIED CUSTOMER
Provided excellent service as usual.
3/5/2024
Claudia A. VERIFIED CUSTOMER
Tommy has great energy and was very professional.
3/5/2024
Allyson K. VERIFIED CUSTOMER
Tommy and the service Honda provided were
excellent. My only issue is with the dealership’s policy to add 3% to credit card charges (which I think is not legal) and to not accept checks. Most care repairs are at least several hundred dollars. It is outrageous to expect that your customers carry around that kind of cash or have a punitive 3% credit card charge levied on them. Because of this I would not return to Honda of Oakland for service in the future.
3/5/2024
Colliin L. VERIFIED CUSTOMER
Excellent work and very friendly
3/4/2024
Markshaun F. VERIFIED CUSTOMER
My name is Markshaun and I met Diem for service. I have been going to Honda of el cerrito for the past 10 years. Diem has changed my entire experience. I will only go to Oakland Honda moving forward. Frankly, Honda cannot produce a more knowledgeable and personable employee. He leaves the power in the customers hands while simultaneously guiding them into a blissful mechanical experience. He better be there when I go back!!!
3/3/2024
Shaneen Acevedo. VERIFIED CUSTOMER
Thank you for your support and work!
3/3/2024
Javier V. VERIFIED CUSTOMER
Diem did a great job off taking care of me with important detailed information a clueless. Customer knew.. Therefore i was impressed and will see him again next week to correct my flawes.. Its the minor things that go aling ways.. Thank u diem.. From. A clueless customer
3/3/2024
Mariko W. VERIFIED CUSTOMER
He was very friendly.
3/3/2024
Peter Y. VERIFIED CUSTOMER
Victor was amazing, haven't been back for a while but it was refreshing to see some new faces and especially one that is so helpful and caring
3/3/2024
Hyung Kwang. VERIFIED CUSTOMER
Chris understands what my concerns and tried best he can. That's what all I want. Thanks chris
3/2/2024
Janice K. VERIFIED CUSTOMER
Friendly, professional service. Took good care of me and our Civic. I will be back.
3/2/2024
Denise F. VERIFIED CUSTOMER
Darius was vey professional and friendly. He consistently kept me informed on the status of my car.
3/1/2024
Christy T. VERIFIED CUSTOMER
My regular maintenance experience was smooth from start to finish. Making the appointment was easy, intake was quick and efficient, and I was pleased with the level of detail in the report I received telling me what was checked and maintained. Thank you!
3/1/2024
Clare L. VERIFIED CUSTOMER
Good services????
3/1/2024
Allyson E. VERIFIED CUSTOMER
Victor was super friendly and accommodating!
3/1/2024
Michael W. VERIFIED CUSTOMER
Darius was excellent! Thank you!
3/1/2024
Amber G. VERIFIED CUSTOMER
Had an excellent experience with Diem and all the folks at Honda.
3/1/2024
Kaitlyn A. VERIFIED CUSTOMER
Darius was friendly and very welcoming! I let him know this is our one car and I needed to pick my kid up from school at a certain time and he made sure my car was serviced in a timely fashion. Great personality and very professional! Will definitely be coming back and hope to get more assistance from Darius in the future!