Victor Martinez and the whole experience were amazing. Night and day from our years of experience with Kia of Oakland. Victor was very service-oriented and communicative. Our repairs ended up being covered under warranty, but even if it hadn't, I would've said it was great service.
4/3/2024
Antonio W. VERIFIED CUSTOMER
He was professional and courteous. Explained everything and paid attention
4/3/2024
Yoon Jae. VERIFIED CUSTOMER
Thank you for your help Tommy! I was very satisfied by your service! Thank you!
4/3/2024
Stephen B. VERIFIED CUSTOMER
Tommy Jung and service were fine, but aggresive repair marketing is not. This has been a problem for some time. Battery was described as bad even though actual cold cranking amps showed same as factory and I hadn't experienced any problems starting the vehicle. Sticker on new battery says 2/24 even though it was installed today.
4/3/2024
Jonathan O. VERIFIED CUSTOMER
Victor was great!
I really do miss the car washing that was provided when the car was brought in for servicing under the previous dealership.
4/3/2024
Desiree S. VERIFIED CUSTOMER
Chris Abernathy, he had sone great advice & took good care of our vehicle!
4/2/2024
Fundisha A. VERIFIED CUSTOMER
Darius was friendly nature in a free way.made me feel relax,leading able to trust with respect
4/2/2024
James K. VERIFIED CUSTOMER
Tommy is knowledgeable and kind
4/2/2024
Marie A. VERIFIED CUSTOMER
Chris was very friendly and made it easy to do business with, wasn’t too
Keen on the last guy that helped me back in July 2035
4/2/2024
Rosa H. VERIFIED CUSTOMER
Excellent service.
3/31/2024
Katherine B. VERIFIED CUSTOMER
Victor was amazing! Super kind, knowledgeable, and helpful! He was honest and open about the repairs needed and costs. 10 out of 10 service!
3/31/2024
David C. VERIFIED CUSTOMER
Might be nice to have more seating options in the waiting room
3/30/2024
Wilmington Y. VERIFIED CUSTOMER
Tks
3/30/2024
Arthur C. VERIFIED CUSTOMER
Darius Fisher is top of the line in customer service in my opinion.
3/30/2024
Antonio D. VERIFIED CUSTOMER
So helpful—thank you!
3/30/2024
Colleen P. VERIFIED CUSTOMER
Give Victor a raise, and make sure he stays. Excellent care from him.
3/30/2024
Pamela D. VERIFIED CUSTOMER
All went smoothly and well
3/30/2024
William C. VERIFIED CUSTOMER
Victor was very helpful and thorough with my experience today! Great customer service and had amazing communication.
3/30/2024
Alicia R. VERIFIED CUSTOMER
She was kind, respectful, and very professional. Overall, prefer to work with her!