Diem did a great job off taking care of me with important detailed information a clueless. Customer knew.. Therefore i was impressed and will see him again next week to correct my flawes.. Its the minor things that go aling ways.. Thank u diem.. From. A clueless customer
3/3/2024
Mariko W. VERIFIED CUSTOMER
He was very friendly.
3/3/2024
Peter Y. VERIFIED CUSTOMER
Victor was amazing, haven't been back for a while but it was refreshing to see some new faces and especially one that is so helpful and caring
3/3/2024
Hyung Kwang. VERIFIED CUSTOMER
Chris understands what my concerns and tried best he can. That's what all I want. Thanks chris
3/2/2024
Janice K. VERIFIED CUSTOMER
Friendly, professional service. Took good care of me and our Civic. I will be back.
3/2/2024
Denise F. VERIFIED CUSTOMER
Darius was vey professional and friendly. He consistently kept me informed on the status of my car.
3/1/2024
Christy T. VERIFIED CUSTOMER
My regular maintenance experience was smooth from start to finish. Making the appointment was easy, intake was quick and efficient, and I was pleased with the level of detail in the report I received telling me what was checked and maintained. Thank you!
3/1/2024
Clare L. VERIFIED CUSTOMER
Good services????
3/1/2024
Allyson E. VERIFIED CUSTOMER
Victor was super friendly and accommodating!
3/1/2024
Michael W. VERIFIED CUSTOMER
Darius was excellent! Thank you!
3/1/2024
Amber G. VERIFIED CUSTOMER
Had an excellent experience with Diem and all the folks at Honda.
3/1/2024
Kaitlyn A. VERIFIED CUSTOMER
Darius was friendly and very welcoming! I let him know this is our one car and I needed to pick my kid up from school at a certain time and he made sure my car was serviced in a timely fashion. Great personality and very professional! Will definitely be coming back and hope to get more assistance from Darius in the future!
3/1/2024
Angela C. VERIFIED CUSTOMER
Tommy was indeed, excellent! Thank you!
3/1/2024
Sharon M. VERIFIED CUSTOMER
took way too long. 2.5 hours to check for a computer glitch, confirm windshield washers are designed to dribble and clean inside of sane windshield
3/1/2024
Sarah O. VERIFIED CUSTOMER
Diem has been amazing. From the beginning, when we knew nothing about what was going on with our car, he was knowledgable and honest. He has helped us with the daunting task of navigating our insurance company and has been in constant communication with the whole process. I am grateful that we had Diem helping us!
3/1/2024
Hannah C. VERIFIED CUSTOMER
Carlos misquoted me on the service by hundreds of dollars. When picking up my car, I asked for an explanation for the labor cost of the service. The cashier connected me with Tommy who proactively reached out to the manager to correct the mistake and facilitated the refund. Tommy was very helpful and I want to make sure Tommy is recognized for that. But the experience did leave me questioning the consistency of service integrity customers get from Oakland Honda.
2/29/2024
Sze Yih. VERIFIED CUSTOMER
Victor is a lovely , proficient , knowledgeable young service representative who explained clearly to me what the service would be needed to my car . I have a good and satisfied experience with the service at Honda of Oakland .
2/29/2024
Enrique P. VERIFIED CUSTOMER
Amazing service as always, exactly why I bring my Honda civic here since I bought the car.
2/29/2024
Judith B. VERIFIED CUSTOMER
Needed service in an emergency. Tommy provided service that was quick and KIND. Thank you Tommy@