They weren't able to replicate the issue. The did find however I needed a new battery thinking that was the issue. Unfortunately it didn't fix my issue since I'm still experiencing my issues. I would like to bring my vehicle in without being charged since Honda hadn't fixed my issue but ended up charging me.
3/15/2024
Ben H. VERIFIED CUSTOMER
victor is always great! thanks a lot for all your help this week! :)
3/15/2024
Rachel N. VERIFIED CUSTOMER
Everything was fine
3/14/2024
Kira L. VERIFIED CUSTOMER
My whole family used to buy and take our cars to Honda Oakland but we will be finding service elsewhere—the new management is constantly trying to upsell and the experience feels very negative.
3/14/2024
Philip Y. VERIFIED CUSTOMER
Victor was very professional, courteous, and kept me well informed. I am coming back to Oakland Honda for service instead of the other dealers I had used
3/14/2024
Matthew S. VERIFIED CUSTOMER
Tommy was very helpful. He has helped my whole family with our Civic’s.
3/13/2024
Guan C. VERIFIED CUSTOMER
Advisor has a good service attitude, is bilingual and can give good suggestions to customer. Thanks
3/13/2024
Michael R. VERIFIED CUSTOMER
Darius went above and beyond, providing the best customer service.
3/13/2024
Martha A. VERIFIED CUSTOMER
The issue was with the “tire pressure low” notification. Well, it came on again today. We will be bringing the car in again tomorrow morning. ????
3/12/2024
Talibahawele M. VERIFIED CUSTOMER
Great professional and personal service!
3/12/2024
John . VERIFIED CUSTOMER
Friendly, professional, and got the job finished. Well done
3/12/2024
Charles T. VERIFIED CUSTOMER
Great service- timely comments and assistance. Thanks!
3/12/2024
Dennis A. VERIFIED CUSTOMER
Never had tirr pressure low warning until 3 mins after leaving service department and tire pressure was at 25psi
3/12/2024
Emily M. VERIFIED CUSTOMER
Diem has been great! Really appreciate working with him to keep my car running and in good shape.
3/11/2024
Janice C. VERIFIED CUSTOMER
All good.
3/11/2024
Juana O. VERIFIED CUSTOMER
Thank you to all who work at Honda of Oakland!
3/11/2024
Shana Z. VERIFIED CUSTOMER
He mansplained everything to me. He practically rolled his eyes when I said anything. He was annoyed that I got there at 4 pm when I had called ahead and told I could have my oil change if I got there by then. Three times he tried to upsell me. Told me I needed hundreds of dollars worth of service. I said just oil change and fix front license plate which was becoming detached. It was missing a screw. One screw. First he said they needed to remove the whole bumper to do it. Ridiculous. Then charged me $30!! $30 to put in a screw. Could have done it for $5 or for free. Kept telling me not to go anywhere I kept saying I’d be in the waiting room. Came to get me and said we are closed already let’s go. I felt as though I was really putting him out to be there and get a simple oil change. Worst attitude from any service person ever at your dealership. Does not make me want to come back.
3/11/2024
Cassady C. VERIFIED CUSTOMER
Carlos always does a great job. He is clear and concise and provides great customer service. I trust him for anything related to my car and maintenance.
3/10/2024
Christine M. VERIFIED CUSTOMER
Happy to have been coming here for years. Tommy goes out of his way to serve the customer.