Staff at the dealership was professional, helpful, friendly and kind. Both of our family vehicles are Hondas, so I will be back. Thank you !
12/14/2025
Jefferey S. VERIFIED CUSTOMER
Friendly service, excellent communication!!
12/14/2025
Linda H. VERIFIED CUSTOMER
Leigha is awesome. Knowledgeable and helpful. She’s a keeper!
12/14/2025
John Y. VERIFIED CUSTOMER
Great service and appreciate for my time.
12/14/2025
Amanda D. VERIFIED CUSTOMER
Tim did a great job keeping us informed about the service on our vehicle. Appreciated the transparency of the service and resolution.
12/14/2025
Ann B. VERIFIED CUSTOMER
Tyler is a knowledgeable, professional and courteous asset to Frank Leta. He always makes the customer at ease.
12/13/2025
Michael M. VERIFIED CUSTOMER
Dashuna was wonderful! She was kind, attentive, and took the time to truly listen to my concerns. I really appreciated her upbeat, joyful attitude—it made the entire experience feel positive and reassuring.
12/13/2025
Gabriel C. VERIFIED CUSTOMER
Tim was fine to work with. My only critique would be the inspection of the vehicle. Overall the inspection found valid issues however, the passenger headlight was blown and that was not found. That signals that some portions of the inspection was pencil wiped. Like I said overall valid issues were identified.
12/13/2025
Keith L. VERIFIED CUSTOMER
Shauna didn’t do anything extraordinary, she simply did her job in a very pleasant manner and was a breath of fresh air. The service department was very busy when they opened at 7 am and a few employees showed their frustration, but not Shauna. She kept a positive attitude, was patient, kept me informed and is the type of representative I prefer to deal with. I will request Shauna on my next service visit. Thank you Shauna and happy holidays to all!$
12/13/2025
James J. VERIFIED CUSTOMER
DeShuna was excellent from start to finish. Genuinely friendly, upbeat, and interested. I saw her w the customer ahead of me as well. She is knowledgeable and really good with people. I thought all of the staff I encountered was great and she was outstanding.
12/13/2025
Richard H. VERIFIED CUSTOMER
Belle was great.
12/13/2025
Mathias R. VERIFIED CUSTOMER
Great service and communication!
12/13/2025
Piyush M. VERIFIED CUSTOMER
My cars mileage has dropped by almost 2-3 miles per gallon after this servicing. I don’t know what went wrong. I’ll appreciate if I can get this looked at. I don’t have any issues with Tim and he was good but my cars performance has significantly gone down after my last service.
12/13/2025
Catherine M. VERIFIED CUSTOMER
Very friendly!
12/12/2025
Sanda G. VERIFIED CUSTOMER
I hate to sound like a maudlin old lady but my husband just died and this was the first time I had to do this by myself. Belle made it so easy and seamless. Thank you for that.
12/12/2025
Terri S. VERIFIED CUSTOMER
She was so nice and courteous. Very sweet lady.She did a very nice job explaining things to me. I would give her a ten out of ten stars. Thank you
12/12/2025
David W. VERIFIED CUSTOMER
Quick oil change and efficient staff to explain other services which should be done in the near future.
12/12/2025
Brian And. VERIFIED CUSTOMER
Although I was very satisfied with the customer service, I continue to be frustrated with the battery issues on my car. The automatic idle has always been a problem, and so has the battery. It is frustrating to bring the car in for a $179 diagnostic that shows. Nothing is wrong, yet you are fully aware of my “finniky” battery. It was also frustrating to pay a $50 fee to have the battery installed after spending the $179 to tell me that nothing is wrong, but the battery will continue to not fully charge in the cold weather and when I go on short trips. I am tired of going through this process every three years. Especially since you are fully aware of the problem. Maybe, instead of spending the money on the diagnostic, you could have recommended a new battery from the start to see if that fixed my problems when starting the car. It makes me reconsider if I want another Honda/acura when I have been a loyal customer for over 20 years.
12/12/2025
Mary H. VERIFIED CUSTOMER
Always willing to answer questions or give explanations