It took over 15 minutes to check in while I sat in the car. Once checked in, it took over 90 minutes for an oil change and tire rotation. I spent just under 2 hours for a simple service.
12/27/2025
Angie K. VERIFIED CUSTOMER
Dashuna was very professional and was amazed how fast she took care of my service. Thank you
12/27/2025
Debbie T. VERIFIED CUSTOMER
I so appreciate the care & concern & understanding I received from Stevie and how she helped me figure out the best course to take with my Honda Pilot. I really enjoyed my interaction w her.
12/27/2025
Andy F. VERIFIED CUSTOMER
Today was fantastic! Always appreciate Frank Leta’s assistance.
12/27/2025
Jake And. VERIFIED CUSTOMER
The text messaging of service offerings after multi-point inspection did not give me an option to approve or deny work, which put me in limbo mode. When I called 2x I did not get a call back. So I finally drove in to clear things up and get my car back.
12/27/2025
Myles B. VERIFIED CUSTOMER
The service department was great and very friendly, but I still hear the sound I brought it in for. The work order says "tire noise" but it is very loud when I drive over 35 miles an hour. My car sounds like a chainsaw at that speed
12/24/2025
Scott T. VERIFIED CUSTOMER
You said the car was ready, i showed up and it was worse than when i brought it in. You gave me a loaner car for 3 hours because of it. Said you wouldn't charge my card and you did. Was not a good experience for me yesterday.
12/24/2025
Sam K. VERIFIED CUSTOMER
Service was completed quickly and Advisor was great to deal with and technician protected cleanliness of vehicle.
12/24/2025
Deborah L. VERIFIED CUSTOMER
Stevie was great. The work was thorough. Enjoyed the spaciousness of the waiting area. The Letas granddaughter was a joy to talk with Stevie was helpful- patient with me as I no longer can move very fast- explained things to me.
Thank you for the pleasant experience.
12/24/2025
Kylan N. VERIFIED CUSTOMER
Very impressed by my experience at Frank Leta Honda! Service was prompt and Randy went above and beyond to meet my specific needs (visiting from out of town). I will recommend this dealership/service center to everyone! Thank you!
12/24/2025
Elmer B. VERIFIED CUSTOMER
Everyone was very courteous and personable about both my new car purchase and service experience.
12/24/2025
John S. VERIFIED CUSTOMER
Okay
12/24/2025
Anton T. VERIFIED CUSTOMER
Very fast and courteous service
12/23/2025
Brian L. VERIFIED CUSTOMER
Belle did a great job
12/23/2025
Kevin H. VERIFIED CUSTOMER
Sam was a great help. Much appreciated.
12/23/2025
Matthew W. VERIFIED CUSTOMER
You wrecked our car twice, lied over and over, you did not communicate with us, and lied about the condition of our car by saying it was not drivable to get us to accept a lower offer when the service manager said it was drivable. We were lied to and screwed over every change your dealership got.
12/23/2025
Daniel W. VERIFIED CUSTOMER
First time getting our vehicle serviced and it was an incredibly easy and quick process. Much appreciated especially during this hectic time of year. Stevie was wonderful!
12/23/2025
Angie L. VERIFIED CUSTOMER
Tyler was great. My complaint is today I went to use my windshield washer fluid and it was empty. I just had my service done less than two weeks ago. Now I'm wondering if anything else wasn't done. I also didn't get the window sticker replaced regarding the service I just had. I bought my car here and only have had it serviced here. I expect a better standard at Leta.
Sincerely
Angie L
12/22/2025
Theodore P. VERIFIED CUSTOMER
Danielle was awesome! She was friendly, knowledgeable, and the repair process went exactly as she had explained.
12/22/2025
Laura R. VERIFIED CUSTOMER
She was very pleasant to work with. Merry Christmas!