Tyler was great! He was extremely friendly and respectful. He explained everything that was done to my vehicle with pricing and also give me the schedule of maintenance that I need for my car with estimates. I was very impressed with the service and will definitely be back.
1/3/2026
Kari Y. VERIFIED CUSTOMER
Advisor was crabby. You could tell she didn't want to be working and didnt thank me and I felt like she was not listening to my questions or concerns.
1/3/2026
Joanne B. VERIFIED CUSTOMER
Great Service Rep
1/3/2026
Darrick F. VERIFIED CUSTOMER
Tim provided great service. Highly recommend!
1/3/2026
Mark S. VERIFIED CUSTOMER
Very thorough work performed on my vehicle. The service associate was also very helpful.
1/3/2026
Chase R. VERIFIED CUSTOMER
Tyler was very helpful when I asked questions he explained them in a way for me to perfectly understand and overall great experience
1/3/2026
Elizabeth P. VERIFIED CUSTOMER
Very quick and efficient. Only feedback I have is the oil life index and tire pressure calibration were not reset after the service. I had to do that myself. Would be a bonus if the tech took the time to do it.
1/3/2026
Robert &. VERIFIED CUSTOMER
So far I’m very happy with everything!!!
1/3/2026
Bette K. VERIFIED CUSTOMER
Tim is awesome. He’s the reason we choose Frank Leta!
1/3/2026
Sandeep D. VERIFIED CUSTOMER
Tyler was very knowledgeable and professional with the service.
1/3/2026
Jordan N. VERIFIED CUSTOMER
The communication was lacking, almost every timeline I was given was not met. This effected my new jobs start date and caused me to lose money in the end.
1/1/2026
Peter M. VERIFIED CUSTOMER
Belle did an outstanding job in securing a new tire for me at no charge.
1/1/2026
Joe T. VERIFIED CUSTOMER
Been a GM customer my whole life. My son bought an Acura for his first car and been to Frank Leta twice now, both time excellent service. Told my wife yesterday that your guys service might make me a Honda person
1/1/2026
Debra F. VERIFIED CUSTOMER
Tim was very honest and worked with me to make sure my car was fixed. He was able to get the remanufactured engine into my car that I recently bought from Frank Leta. He made sure that I was in a loaner car, and even though it took almost 2 months, everything was taken care of, and I feel truly blessed! The only issue that I had was that somebody had ran into the loaner car as it was parked, and now I have to pay $1000 deductible for my insurance to cover it. I made a police report, but there were no cameras in the parking lot where the other car hit the loaner car and the driver left the scene. I would definitely recommend Frank Leta and Tim because everyone there did what was right and repaired my vehicle!
1/1/2026
Cindy E. VERIFIED CUSTOMER
Tim, as always, is a GREAT service advisor!! A great guy to work with. Trustworthy and helpful.
1/1/2026
Debra R. VERIFIED CUSTOMER
Samuel was great to work with. He explained everything and made my checking in and out of my appointment easy.
12/31/2025
Robert Jeri. VERIFIED CUSTOMER
She was very friendly and helpful!
12/31/2025
Linda M. VERIFIED CUSTOMER
Tyler was very professional. It was a pleasure working with him.
12/31/2025
Kathleen C. VERIFIED CUSTOMER
Did not appreciate the attempt to upsell by loyalty rep after checking in. Comment regarding our car that “we don’t see a lot of these” was off putting. Also the attempt to add on $3300 in extra services as part of the check out process was annoying. Most important, I asked the advisor about the recall on this vehicle (23V-848) to replace the fuel pump module and she said there wasn’t any recall on the vehicle. Just simply not acceptable service.