Frank Leta Honda Auto Repair Service

I needed a quick oil change and tire rotation and got an appointment immediately. Very helpful and great customer service. Also close to home so I'll definitely be back!

Tim was great! He was patient, answered all my questions, and was easy to talk to. Thank you!

I called in advance to confirm parts for a recall were in stock. Oh yes, we have lots of parts and so I scheduled an appointment. I get there and no parts. It wasn’t Timothy’s fault. Not happy!!

Leta team as always did a great job. I have four of my families cars serviced there.

Excellent service, could not have been any better service then your whole staff????way above excellence

Awesome service as always

Randy was a wonderful service Advisor as always. I can always trust him to do a good job. Also appreciated help from Tim as well.

Randy is fantastic.Easy to work with.

Tyler always goes a great job I feel he goes above and beyond making sure we are given extremely good service! He keeps us updated and checks to see on any prior issues that need to be resolved or recalled. I trust him completely to make the best decisions for my car and my daughter feels the same way too! She would not want anyone but Tyler dealing with her car.

Excellent service! Excellent employees real professionals!

I feel like I was part of the family of Honda Frank Lita everybody was amazing made me feel great gave me good prices and keep my vehicle going in good shape thank you so much everybody is amazing keep up the great work Cindy M

Tyler provides the best possible customer service. He does a great job of explaining my vehicles needs while anticipating my questions. I’ll be back!

It’s the most miserable experience at a repair shop that I’ve had in the almost 70 years of my life. I will not be coming back. Communications were very poor. I dropped my car off 30 min earlier than my appointment, which was scheduled for 10:00. I was given the time of 3:00 to be finished just before getting in a shuttle to a location where I could stay til my car was ready. The car was not finished until almost 6:00. When I called at about 4:20 the front desk was not sure if I even had a ride back to the dealer and I had no transportation otherwise. The text to me quoted near time of completion was nearly double of what I had approved. I could not get her to return my call nor a service manager to call me back, nor a response to my reply to her text. My call went into voice mail. I’m still not sure the final invoice was correct. The entire paperwork was confusing as well. There was a a labor expense she failed to include. This was minutes before closing and resulted in printing of yet another invoice. Overall, it was a very complicated process. Danielle was dealing with some personal issues that day which may have contributed to some of this, but as a manager at one time in my life of an entire region ….. she was not qualified to be left on her own. There appeared to have been a management change as well since my last visit. This was concerning to me as well.

I have not been able to get the remote start to function properly.

Belle was fantastic. She was pleasant, professional and was able to provide information that I needed.

I had a couple of other repair issues that were not able to be worked on. I need to make an additional appointment for them to be addressed.

Great service

Tyler was great. Getting a text message from FLH at 7am to complete a survey was not. Pls don’t text customers that early to complete a non urgent survey. Do better Than that.

Dashuna was very nice and easy to work with!

Tyler is always great to work with.And he goes to extra mile every time to make sure you're one hundred percent taken care of