She made us feel like your only customer. Thank you
9/1/2023
Brenda H. VERIFIED CUSTOMER
Jacob was great, very friendly, explained everything to me and he even remembered me when it had been over a year since he had taken taken care of me and my civic.
8/31/2023
Christine C. VERIFIED CUSTOMER
The person helping me was exceptional !
8/31/2023
Anthony D. VERIFIED CUSTOMER
Helpful, courteous and respectful
8/31/2023
Brian R. VERIFIED CUSTOMER
Kimmie did a great job. She was super responsive to my calls. I do think the new software to communicate is having issues. Kimmie and I were sending messages to each other and ended up having to talk. I showed her the messages and they apparently never came through to the system. She did quickly address things as she was made aware
8/31/2023
Susan W. VERIFIED CUSTOMER
I am pleased with the service that was completed.
It was not understood the items I wanted addressed. And upon returning home and having a male counterpart get underneath my car - it was not addressed. So the communication was not clear with Tyler and I should have gotten under the car to point out what I was referencing.
This is my second time working with Tyler and communicating involves both parties (listening as well as speaking).
8/31/2023
Eric B. VERIFIED CUSTOMER
Kimmie listened/understood the various concerns we had and addressed all of them with the technicians.
8/31/2023
John T. VERIFIED CUSTOMER
I received great service as always, one of the reasons I keep coming back.
8/31/2023
Susan C. VERIFIED CUSTOMER
Friendly, fast, and competent. Everyone time I have had my car in for service I have had an excellent experience.
8/30/2023
Roger W. VERIFIED CUSTOMER
Randy has always given excellent service.
8/30/2023
Mary Ann. VERIFIED CUSTOMER
When I made the appointment I was told I would be out of there within an hour or less. It took an hour and 20 minutes. I got no apology from the service person
8/30/2023
Mike C. VERIFIED CUSTOMER
Randy and the service crew always take care of us. I appreciate his honesty on service issues.
8/30/2023
David L. VERIFIED CUSTOMER
I assume some of the work required working in the interior part of the car. However, the back row seats were not reutrned to their original upright position, as well as the front passenger seat having been moved back.
8/30/2023
Sandra P. VERIFIED CUSTOMER
Tim spent lots of time finding info for me and communicating with me.
8/30/2023
Tom S. VERIFIED CUSTOMER
Katie is thorough professional and provided excellent customer service. We are very pleased with her handling of our issue.
8/30/2023
Betty B. VERIFIED CUSTOMER
She was clear about the service I was there for. There was no coffee or cups. She went out of her way to get them and get the coffee brewing. She was very clear about the service when completed. Friendly and always had a smile.
8/30/2023
Curtis H. VERIFIED CUSTOMER
Oil change ind quick inspection. Shuttle ver much appreciated and works out well, keep this service for sure. Tyler very personable and good company representative.
8/29/2023
Duncan C. VERIFIED CUSTOMER
Very knowledgable, understanding and attentive. Very pleased with the service as usual.
8/29/2023
Shelly M. VERIFIED CUSTOMER
Always a quick and easy experience.
Randy is the best!!!