Kimberley is fantastic,kept me updated with the cars progress , great service
9/2/2023
Kelsey K. VERIFIED CUSTOMER
Great service, thank you!
9/2/2023
Richard S. VERIFIED CUSTOMER
Jacob was super nice, and worked with me on what I needed done.
9/2/2023
Michael R. VERIFIED CUSTOMER
I was told I would get my car back same day, I had to call multiple times to find out the status of my truck and never heard back. Would have appreciated better communication. Did not get my car back until 2 days later.
9/2/2023
Broderick D. VERIFIED CUSTOMER
We had to bring the car back to the dealership for something they forgot to fix. The not the first time we had to do that.
9/2/2023
Denis G. VERIFIED CUSTOMER
Tim is always very helpful and answers all questions I have. Thank you very much. He is a very good Service Advisor.
9/2/2023
David W. VERIFIED CUSTOMER
Everything thing was fine with the service
9/2/2023
Renee H. VERIFIED CUSTOMER
Leigha was very helpful and through. Answered my questions and if she wasn’t sure she would seek the answers from someone else.
9/2/2023
Joseph H. VERIFIED CUSTOMER
The service advisor was great and super helpful. However, the new system in place with the text message, not so great. My vehicle needed an engine air filter replacement and was not told about it and I was unable to open the file to look at the multi point inspection. Needless to say I came back to order the engine air filter to replace on my own, when it could have been done while I was there. I’m disappointed with the personal feedback of a human being notifying us of additional items needed for my car. Also, on a separate note, the service door on bay 2 came down on my vehicle striking the bike rack, no damage from what we can see but hopefully no future problems from that incident.
9/2/2023
Diana R. VERIFIED CUSTOMER
1. Quoted 129.99 diagnostic, suddenly became 149.49 - tell me additional fees, don’t sn Al them in!
2. Told it would be about 30 minutes to fix - was more than 90 minutes before I got the text that my car was ready
3. After receiving said text, it was an additional 45 minutes before my car actually showed up. Don’t tell me it’s ready until you are ready to pull it around!
9/2/2023
Daniel M. VERIFIED CUSTOMER
James is awesome! Will ask for him for all of my Oil changes as I did this past time.
9/2/2023
Kathryn C. VERIFIED CUSTOMER
This is my first time taking my CRV to Frank Leta. I was very pleased with the service provided by Tim. I will definitely be an ongoing customer of Frank Leta, because I had such a great first time experience.
9/2/2023
Mai N. VERIFIED CUSTOMER
Daeja was completely professional and kept me up to date on the status of my vehicle. I would highly recommend Daeja in the future.
9/2/2023
Phillip R. VERIFIED CUSTOMER
Randy and really all of the team there are the best! I’ve always walked away feeling as though I was treated fairly and that they did their best to help me. We have bought 4 Hondas from this dealership and will continue to do so as long as we continue to feel like family. Which is what all the employees there do, it’s a very welcoming atmosphere whether sales or service. Keep up the good work!
9/2/2023
Ludwig R. VERIFIED CUSTOMER
Very satisfied
9/1/2023
Glenn B. VERIFIED CUSTOMER
Tyler was great to work with always returning my calls in a timely manner. I will definitely ask for him again next time but hopefully won't have to for a long while, lol
9/1/2023
Cid C. VERIFIED CUSTOMER
No comments
9/1/2023
Connie M. VERIFIED CUSTOMER
Randy Randy is always very thoughtful and kind.
9/1/2023
John B. VERIFIED CUSTOMER
Tyler was awesome and very helpful.
Thank you.
9/1/2023
Katie R. VERIFIED CUSTOMER
Tyler is excellent and knowledgeable! Would definitely work with him again!