Sure , will respond to that survey.
**** Wolf - he is good , helped me to understand the inspection report.
It’s nice talking to him.
3/11/2024
Susan M. VERIFIED CUSTOMER
No complaints. Great service.
3/11/2024
Clifton J. VERIFIED CUSTOMER
Tim is an amazing service manager, without question or hesitation he gets things done he knows what service is which is why my family has bought 4 vehicles from frank lieta and no other dealership Tim develops amazing relationships and makes you feel respected. He is the reason my family will stay at frank lieta.. without him you wouldn’t have us which equals around 100,000.00 dollars in sales and revenue … thank you Tim
3/11/2024
Thomas M. VERIFIED CUSTOMER
Thanks. Everything went well.
3/11/2024
Blake H. VERIFIED CUSTOMER
Tim is a great advisor and keeps us coming back.
Thank you!
3/11/2024
Digvijay M. VERIFIED CUSTOMER
The overall cost was exhorbitant. The information about the faulty part was not specific. I still don’t know which part was faulty and replaced. There was complete disconnect in communication. I have worked with various folks in service department. But I didn’t have this kind of impression that I was just another person who needs to be serviced. It was a compete communication failure. Th part cannot be costing 300+USD and diagnostics cost was too high.
3/11/2024
Dali H. VERIFIED CUSTOMER
Great service as usual...
3/11/2024
Fred K. VERIFIED CUSTOMER
Thanks. A job well done.
Nice people to work with
Thanks Tyler
3/9/2024
Pareeta And. VERIFIED CUSTOMER
Appreciate all the help Tyler!????
3/8/2024
Thomas O. VERIFIED CUSTOMER
They easily accommodated my appointment when I called.
3/8/2024
Attitude Is. VERIFIED CUSTOMER
Its not Tim’s fault the vehicle has issues - but Tim made sure each time I brought Lucca in that my issues were valid. Still waiting for her to get fixed, but feel confident thst Tim will keep me posted throughout the process.
3/8/2024
Eula B. VERIFIED CUSTOMER
Job well done
3/8/2024
Sherman D. VERIFIED CUSTOMER
On the outset let me wish Leigh a Happy Women’s Day ????
Next Sherman is my son I am Paul DSouza the father o have been your customer for the last 24 years and have bought about 5 cars through the years please talk to Paul Quisenberry he knows my history with Frank Leta
Next up date the history of my pilot you don’t seem to have it every time I come for service I have to hear from the technician I haven’t done my PMS again get with Paul Q.
Have a good evening n weekend
Paul DSouza
3/8/2024
Gerard (Gerry). VERIFIED CUSTOMER
The Leta team has always treated me well. That’s why I keep coming back. Nice job as usual!!
3/8/2024
Maggie C. VERIFIED CUSTOMER
Things were ovwrlooked when my car was done. As well as poor communication with the person taking care of the paperwork side of my service.
3/8/2024
Amanda F. VERIFIED CUSTOMER
Tyler was great! Service was quick, and painless.
3/8/2024
Ellie M. VERIFIED CUSTOMER
Leigha was great! Super helpful on any questions I had and I was informed throughout the whole process