Yesterday was my fourth time coming in for the same issue. Outside air temperature not reading correctly. The last time the wrong part was ordered. I had the new part installed yesterday and the same issue is still occuring. A bit frustrated.
3/7/2024
Peter D. VERIFIED CUSTOMER
Once they picked up the car they did a fantastic job with it.
3/7/2024
Alexander M. VERIFIED CUSTOMER
Tyler was an awesome advisor to work with.
3/7/2024
Karen &. VERIFIED CUSTOMER
It is a good feeling to have trust in people who are taking care of your car! Everyone is friendly and caring!
3/7/2024
Alicia H. VERIFIED CUSTOMER
Tyler is amazing! He is the main reason I keep coming back to Frank Leta.
3/7/2024
Paul M. VERIFIED CUSTOMER
Very clean and professional work. Very satisfied.
3/7/2024
Kathleen R. VERIFIED CUSTOMER
Only thing I did not get was an updated sticker for the next oil chamge
3/6/2024
James G. VERIFIED CUSTOMER
I can’t understand why they kept my vehicle 7 days and each day I was told it would be ready tomorrow. Now, when I picked it up, if I said I’ll have the money tomorrow, you wouldn’t give me my car! Everyone keeps saying we want you to get the HONDA EXPERIENCE, but I don’t! I’m paying for the experience but not getting anything for it! Very disappointed with this dealership at this time! I will not recommend anyone to get the Honda experience. Just pay for repairs yourself
3/6/2024
Pam B. VERIFIED CUSTOMER
Timothy was helpful and got me in and out quickly. Thank you!!
3/6/2024
Janet M. VERIFIED CUSTOMER
I truly enjoyed my experience there!
I also liked meeting his daughter who does an amazing job of welcoming customers and making sure their needs are met! She’s a true ambassador!
My car is actually four years old but ye would swear it’s brand new??????????
Thank ye for superb service??????
JANET I MCDONNELL
3/6/2024
Tim P. VERIFIED CUSTOMER
Like the fact that service advisor did not push additional services but communicated recommendation on future repairs that would be needed.
3/6/2024
Melanie F. VERIFIED CUSTOMER
Stevie was great. No issues. Thanks.
3/6/2024
John P. VERIFIED CUSTOMER
Tyler Saliski was great. He was very professional as always and explained all needed services. The comment I am making is about the emissions equipment was not operating.and I don’t believe the service techs are listening to the service advisers. I always ask for Tyler because he is very thorough and explains needed services and explains why. He is a good man.
3/6/2024
David R. VERIFIED CUSTOMER
All were good except one thing.
I had to drive back after I pulled away because my service reminder wasn’t clear after work was finished. It would’ve been also better if someone could’ve just walk me through how to do this over the phone instead of asking me to drive back. It seemed very simple when I watched over the service tech’s shoulder.
3/6/2024
Beverly H. VERIFIED CUSTOMER
Was pleased with the speedy service I received today.
3/6/2024
Pamela P. VERIFIED CUSTOMER
You all made my day! Thank you for much for the great service!
3/6/2024
Marsha K. VERIFIED CUSTOMER
Pleased with how fast it was done!
3/6/2024
Sharon C. VERIFIED CUSTOMER
Perfect
3/5/2024
John O. VERIFIED CUSTOMER
My Platinum detail was unsatisfactory. The last time I had this done, it was spotless. This time it looked like a rush job. Upholstery was poorly done, I wiped off smudges and grime in several areas with a paper towel and windex. The exterior was not entirely buffed out and no effort was made to remove spots that just took a little extra effort.