Everything went smoothly and we were treated with kindness and respect. It’s very pleasant working with Andrew.
4/30/2025
Doug W. VERIFIED CUSTOMER
Thank you
4/30/2025
Carol T. VERIFIED CUSTOMER
Great service from check in to loaner waiting the door to an update during service to letting me know when my RDX was ready for pickup. A+ service!
4/29/2025
Connie K. VERIFIED CUSTOMER
Thanks
4/27/2025
Sarah M. VERIFIED CUSTOMER
Nice and quickly completed my oil change
4/27/2025
Jeffrey K. VERIFIED CUSTOMER
Above and beyond. Felt very personalized. Excellent experience.
4/26/2025
Sam B. VERIFIED CUSTOMER
Brad did a great job… I was getting ready to leave town … and my “Need service soon” light came on… it was for an oil change… called Brad on short notice…. He said come on over… and he worked me in…. I certainly appreciated it…
4/25/2025
Brandie G. VERIFIED CUSTOMER
I tried calling multiple times and was only able to speak to someone 1 time. I was lied to and treated as though I didn’t know anything about my car. I felt that the men I had interactions where trying to mislead me. I was able to get my vehicle fixed for half the price AND the battery that I was told was no good, tested perfectly! I will never return and if I ever buy an Acura it won’t be here!
4/25/2025
Alicia J. VERIFIED CUSTOMER
Brad was helpful and great to work with!
4/25/2025
Mark C. VERIFIED CUSTOMER
We were completely satisfied with our service appointment, Dereck was both helpful and courteous. We have always been pleased with our relationship with the Acura of Springfield Dealership and its management team.
4/25/2025
Charles B. VERIFIED CUSTOMER
Very good service. I will definitely recommend your service department
4/24/2025
Mary Jean. VERIFIED CUSTOMER
Friendly professional service
4/24/2025
David L. VERIFIED CUSTOMER
Very professional
4/24/2025
Lane B. VERIFIED CUSTOMER
Great job! I love coming to Acura.
4/23/2025
John F. VERIFIED CUSTOMER
Always
welldone.
4/22/2025
Brenda B. VERIFIED CUSTOMER
I appreciate the customer service received.
4/20/2025
Janet B. VERIFIED CUSTOMER
I have always been satisfied with the service on my Acura throughout the years. Thank you.
4/19/2025
Clayton B. VERIFIED CUSTOMER
Always great customer service!
4/19/2025
Sharon A. VERIFIED CUSTOMER
To start it took almost 3 weeks to get the vehicle back. That was awful. Adding insult to injury we weren't offered a loaner until the car was almost fixed. Lastly according to the mercedes dealer we were lied to buy your mechanic. On the plus side the car did get fixed 3 thousand bucks later. All in all I give Acura a 5/10 only because the mechanic I was talking to stayed in contact with was professional and handled the situation accordingly.
4/19/2025
Rebecca C. VERIFIED CUSTOMER
I was happy with the service today they were very prompt and happy the problem was rectified