Everyone is very professional. I feel they take care of my car and don’t pressure to have additional things done
7/29/2023
Martha S. VERIFIED CUSTOMER
Will do
7/29/2023
Donna L. VERIFIED CUSTOMER
I just want to say thank you for great customer service! Your employees are always pleasant and friendly. And a special shoutout to the guys in the service department they are always awsome and go above and beyond !!
7/29/2023
Scott I. VERIFIED CUSTOMER
Yes great service
7/29/2023
Ron W. VERIFIED CUSTOMER
Andrew Was very helpful and had a professional but open attitude. He answered any questions I had and Make sure I knew what my total would be. He even gave me a quote on some future maintenance I might need.
7/29/2023
Vicki M. VERIFIED CUSTOMER
Friendly and professional and they loaned me a car so I could get something to eat.
7/29/2023
Mary R. VERIFIED CUSTOMER
Andrew is easy to talk with! We also scheduled through him to have my husband’s Mercedes serviced.
7/27/2023
Chris G. VERIFIED CUSTOMER
Always a great experience with Aaron and acura of springfield
7/27/2023
Donald A. VERIFIED CUSTOMER
Very professional job, took care of things 100 percent. Thank you so much.
7/27/2023
Geoffrey D. VERIFIED CUSTOMER
Great job is always fellas
7/26/2023
Gary B. VERIFIED CUSTOMER
That did a nice job.
7/26/2023
Michael M. VERIFIED CUSTOMER
Minor inconvenience, oil life monitor was not re-set. I was able to use owners manual and re-set.
7/26/2023
Barry S. VERIFIED CUSTOMER
Had a brake job, then noticed brakes still squealed. Took in for a check, was told it was a simple adjustment. Brakes still squeal…
7/26/2023
Travis A. VERIFIED CUSTOMER
I received several messages that I could not open and see. I think some of them might have been pictures or videos but they did not come up. I was also texted several links to the same site.
7/24/2023
Amber W. VERIFIED CUSTOMER
I am always pleased with the service but, I paid for my oil change before this last one and I wasn't supposed to which was disappointing
7/23/2023
Emily F. VERIFIED CUSTOMER
Overall, I was not satisfied with my service. It took three hours instead of the 30 minutes that I was told. My technician seemed very annoyed that he was having to work on my vehicle. I paid full price for an alignment, yet my technician admitted that he was unable to perform the alignment to satisfaction. I left feeling like I paid for a service that was not completed. He admitted that the On my oil housing was cracked During oil change, instead of replacing it, he simply told me to keep my eyes open on it and watch for any signs of leaking. I’m not sure we will be returning to your service center at this time. It’s really sad, because it’s been convenient and we bring both vehicles there including the brand new 2022 Acura that we just purchased from you. Overall I just feel like I paid for services that weren’t completed and I felt like I was an annoyance as a customer to your technician staff.
7/23/2023
Klay W. VERIFIED CUSTOMER
Very friendly
7/23/2023
Michelle C. VERIFIED CUSTOMER
I was satisfied with everything. Didn't take long, which was nice.
7/23/2023
Christina D. VERIFIED CUSTOMER
Poor service dept.
7/22/2023
Gerald L. VERIFIED CUSTOMER
Everything was handled very satisfactorily. The vehicle problem and solution was unique and Andrew got the Acura representative involved which helped with the repair expenses.