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Real Reviews from VERIFIED CUSTOMERS
Susan Kathleen. VERIFIED CUSTOMER
Friendly staff
11/28/2024
Robert L. VERIFIED CUSTOMER
Brent was very helpful. I appreciate his thouronus in addressing all of my questions.
11/28/2024
Tom S. VERIFIED CUSTOMER
Professional and pleasant!
11/28/2024
Wendy H. VERIFIED CUSTOMER
Service was great. I expressed that I would like the service to be finished by 9:45 if at all possible, totally understanding that it is not always possible to complete service at a specified time. They were so kind to get working on my car right away and had me out by 9:30! I was very grateful that they respected my time and competed quality service. Always a good experience at the service department at Frank Leta.
11/28/2024
Duane R. VERIFIED CUSTOMER
Exceptional job! He even took the time to look for a lost diamond earring that my daughter lost inside the dash board. Thank you for taking the extra step in Customer Service. He was also prompt in the services, knowing we had family coming into town that needed to be picked up from the airport. Thank you again!
11/27/2024
Lola Q. VERIFIED CUSTOMER
Brent was fantastic! This was my new-driver child's first service experience, so I was looking for someone to walk them through the process, explain the steps, and be attentive to any questions they might have. Brent (and the rest of the service team) met my expectations.
11/27/2024
Francis K. VERIFIED CUSTOMER
I was Very impressed with my total experience at Acura of Springfield! Andrew was just exceptional and I look forward to my next visit! Much appreciated.
11/27/2024
Stacy W. VERIFIED CUSTOMER
Professional, courteous service. Appreciated the email that reviewed overall service and condition of the car!
11/27/2024
Mark W. VERIFIED CUSTOMER
It's disappointing they are no longer honoring their contract for complimentary oil changes "for as long as your own your car." You're only as good as your word.
11/24/2024
Kim B. VERIFIED CUSTOMER
Wonderful job!! Great service!!
11/23/2024
Jena H. VERIFIED CUSTOMER
Really appreciate you all went out of your way to get my vehicle for service. Thank you!
11/23/2024
Sandra W. VERIFIED CUSTOMER
Your staff has great customer service
11/22/2024
Kerry G. VERIFIED CUSTOMER
Have always been 100% happy with the service received at Acura!
11/22/2024
Gerald E. VERIFIED CUSTOMER
Caring!! Keep up the good work.
11/22/2024
Bill D. VERIFIED CUSTOMER
Brent was outstanding ???? ???? ???? he was on top of his game
11/21/2024
Bill N. VERIFIED CUSTOMER
An oil change/ tire rotation should never take over an hour.
11/21/2024
Larry J. VERIFIED CUSTOMER
Brent was very professional and helpful.
11/21/2024
Mark H. VERIFIED CUSTOMER
Great service department!!!
11/19/2024
Kenneth N. VERIFIED CUSTOMER
Quick and efficient. Always friendly!
11/19/2024
April N. VERIFIED CUSTOMER
Thank you
11/17/2024