It took several calls to get the Acura completed as promised. Also said they didn’t have time to preform the oil change. Definitely could have been better.
Greg DeGase
6/24/2025
Joyce T. VERIFIED CUSTOMER
Wonderful service! When I buy a new car it will be another Acura!
6/24/2025
Roger L. VERIFIED CUSTOMER
The scheduling was perfect. You guys provided me a completely refurbished low mileage Acura. It runs g20reat and has already been complimented on its appearance. I know I will enjoy the roof rods adding stability to me as I continue to enjoy my 2017 Acura. It is a total performer.
6/21/2025
Donald W. VERIFIED CUSTOMER
Brad, did a fantastic job explaining all that needed to done to our RDX. There was no pressure and he made sure we were ok with the decision to fix the car. Excellent service from Brad! He even made sure I had a loaner car for my day! Thank you Brad!!
6/21/2025
Titilola G. VERIFIED CUSTOMER
Friendly, caring, professional service. A job well done!
6/20/2025
Leah C. VERIFIED CUSTOMER
Brad was super nice, friendly and honest! Much better than the last few times I have visited. I’m very glad I walked up to him and he even made me laugh. He was AWESOME!
One thing that doesn’t include Brad…
I’m not happy about being told my oil changes will no longer be given to me for free. Sounds a breach of contract? It doesn’t matter who owns the dealership. Had planned to buy a new Acura next year, but I think I’m changing my mind.
6/20/2025
Roy H. VERIFIED CUSTOMER
Service was excellent as always .
6/20/2025
Calvin J. VERIFIED CUSTOMER
I told the appraisal rep that I had just traded, so it wasn't applicable.
6/20/2025
Brittney C. VERIFIED CUSTOMER
Grease left on my passenger seat. I
6/18/2025
Kathy S. VERIFIED CUSTOMER
The team is excellent! My questions are answered.everyone is friendly and genuine.
6/18/2025
Matthew V. VERIFIED CUSTOMER
Brad was very helpful!
6/18/2025
Sandra G. VERIFIED CUSTOMER
Excellent service and little wait time.
Everyone was very friendly and helpful.
6/18/2025
Linda P. VERIFIED CUSTOMER
Really great working with Derek, we had a few situations with our vehicle and he stepped up, went beyond our expectation. We highly recommend Springfield Accura to our family and friends because of the service department.
6/18/2025
Viswanathan S. VERIFIED CUSTOMER
Excellence Friendliness
Genuine enthusiasm. Thank you
6/17/2025
Sandra W. VERIFIED CUSTOMER
Service department has excellent crew working there
6/13/2025
James M. VERIFIED CUSTOMER
Everyone I encountered was very professional and pleasant to deal with. My wife and I are happy with the repairs and pricing.
6/13/2025
Jim E. VERIFIED CUSTOMER
When I buy another car, it will probably be an Acura because of the reliability and the good service I receive.