Levi communicated with me during the process and kept me informed. He was professional and friendly. He was great to work with!
3/2/2024
Bob W. VERIFIED CUSTOMER
Highly satisfied with the service.
I will never go to Nissan, Toyota, us automotive they are all overpriced con artists
3/2/2024
Carl V. VERIFIED CUSTOMER
Levi very knowledgeable and kept us informed. Problem solved and we wer on our way.
3/2/2024
Gary B. VERIFIED CUSTOMER
Is was a good experience.
3/1/2024
Heather W. VERIFIED CUSTOMER
Great, fast service, with excellent communication.
2/29/2024
Colton F. VERIFIED CUSTOMER
Great guy. Would come back to him and the others at the Acura service team every single time.
2/29/2024
Jeff W. VERIFIED CUSTOMER
Service department was very nice and helpful
2/28/2024
Sam B. VERIFIED CUSTOMER
My service rep,
Levi was great… kept me in the loop on repairs… completed as promised… very satisfied with the service and A/C repair…
Sam B
2/28/2024
Sandra F. VERIFIED CUSTOMER
This appointment was first scheduled for January 6 and postponed due to weather. We rescheduled for February 27 for a factory recall of the driver’s airbag. We went and the first thing they did was check for additional recalls and told us that both airbags were recalled. He was certain he could do the one airbag, but not sure about the other one. He would have it by tomorrow. Could we take a loaner and come back tomorrow. They knew we lived in Bull Shoals, Arkansas. We said no. So he left us to return and say they didn’t have either one and again, the loaner. We said no we would reschedule and be back. Questions. Why had he not checked for recalls before our appointment especially since he knew we were coming from Arkansas? Why did he not at least have the driver’s airbag since that was the reason for the appointment? Why did we drive to Springfield and back and not get our appointment satisfied? It cost money for food, gas, and time, since my husband had to take off work.
2/28/2024
John H. VERIFIED CUSTOMER
Andrew was helpful and efficient. He answered my questions and was friendly and professionall.
2/27/2024
Kathleen B. VERIFIED CUSTOMER
Andrew was extremely efficient. He went over the expected cost and let me know if it would be more, he would let me know. He was friendly and courteous. Showed me where the restroom was and made sure I felt comfortable. I informed Andrew that I could not get the air conditioner to work. He checked it with me and patiently explained where the control was and how it worked. Derek spoke with me on the phone when I called prior to my appointment. He was able to work me in. I was pleasantly surprised that they could replace my battery as well as change me oil so quickly. I am glad that my dealership has wonderful customer service. I will add many staff members greeted me or addressed ne while I waited in the refreshment area which had great coffee and refreshments. Please tell everyone thank you. Great work!
2/26/2024
Thomas M. VERIFIED CUSTOMER
Yes, Levi was very helpful and explained everything. He made me feel like a valued customer.
2/24/2024
Randy F. VERIFIED CUSTOMER
Fast and friendly service
2/24/2024
Theodore R. VERIFIED CUSTOMER
Levi went above and beyond to accommodate me while I was having my MDX serviced. Very nice and knowledgeable employee.
2/23/2024
Soj E. VERIFIED CUSTOMER
I’m very satisfied with a job well done !
2/23/2024
Michael Scott. VERIFIED CUSTOMER
Levi has been very willing to work with us and always does a great job!
2/22/2024
Luana B. VERIFIED CUSTOMER
Levi was great! I always get excellent service at Acura of Springfield.
2/21/2024
Jennifer H. VERIFIED CUSTOMER
They were so helpful all of the way through the process and went above and beyond. Highly recommend this dealer and service department.
2/21/2024
Aries M. VERIFIED CUSTOMER
Levi is such a wonderful person to see at the service center. He makes sure that I feel comfortable & heard every time I have questions & things to discuss re my car.