He does a great job at focusing on the customer when you arrive (and even before via email). He is friendly, helpful and tries to come to a solution. I trust what he says about my car.
10/30/2024
Brian B. VERIFIED CUSTOMER
Brent did a great job. He went beyond what was required in his job. I am very grateful.
10/30/2024
Sara B. VERIFIED CUSTOMER
Everyone I spoke to in the service dept was very nice and helpful. I appreciated the communication about the service on my car. I also appreciate the loaner vehicle. The friendly people, communication and convenience all make it so much easier to take my car in for service. Thank you!
10/30/2024
Dan S. VERIFIED CUSTOMER
I appreciate the quick, professional manner in which everything was handled. Very much appreciated!
10/30/2024
Sandee S. VERIFIED CUSTOMER
Thank for finding a solution for a 4 year request. Every time I came in since I bought the brand car new from this dealership, the window trim piece has been broken and loose. They would order part, replace, or say it’s a problem with all MDX’s and nothing they can do. I even asked them to glue it in place. I think they did for a while it worked. I hope this time it’s a real fix!
10/29/2024
Yvonne C. VERIFIED CUSTOMER
I apologize for not even look at the receipt you gave me. I think I owe $3.50 for parts!
10/26/2024
Kerri Y. VERIFIED CUSTOMER
I am so happy with the whole family atmosphere that you provided and the level of professionalism that everyone there has along with the simple and clear explanations that were provided and never once felt like I was being talked down to like at so other places thank you so much
10/26/2024
David R. VERIFIED CUSTOMER
Very professional and helpful. Excellent quality of service.
10/26/2024
Debra B. VERIFIED CUSTOMER
Levi was so accommodating and pleasant to work with. Thank you.
10/26/2024
Thomas M. VERIFIED CUSTOMER
Levi was great and helpful.
10/25/2024
Sheila K. VERIFIED CUSTOMER
Andrew and the entire service staff are very kind and respectful to me. They are why I return to Acura????- Sheila.
10/25/2024
Tory J. VERIFIED CUSTOMER
Derek was fantastic. He let me borrow a TLX while they were performing recall work on my Integra. Very pleased!
10/25/2024
Aries M. VERIFIED CUSTOMER
As usual, Levi is great part of the team.
10/25/2024
Eric And. VERIFIED CUSTOMER
I love you all. Best service dept in the Springfield area
10/25/2024
Joyce T. VERIFIED CUSTOMER
I was treated wonderfully by your repair department! When I ever plan to buy another car or have repairs done I will certainly be back. Thank you for the wonderful service.
10/24/2024
William O. VERIFIED CUSTOMER
There is very nice and trained professionals working here. Will recommend this car shop to anyone
10/24/2024
Victor M. VERIFIED CUSTOMER
Great service! Everyone here is lovely and professional.
Cheers to Levi
10/24/2024
Donna S. VERIFIED CUSTOMER
Appreciate friendly service, and explaining the concerns that are needed ( parts , brakes etc. ) to keep my vehicle safe, and running good.
10/23/2024
Brenda J. VERIFIED CUSTOMER
I will be happy to answer your survey. Andrew was very nice and professional and I enjoyed him being my technician!!
10/23/2024
Sherri M. VERIFIED CUSTOMER
Very friendly. My loaner was ready. Very satisfied.