I was in the car business for over 25 years. This had to be the most accommodating, friendly service I have ever witnessed or experienced.
7/3/2025
Stephen J. VERIFIED CUSTOMER
Nope
7/2/2025
Carolyn W. VERIFIED CUSTOMER
The workers are always good to explain what need to be done. Always friendly.
7/2/2025
Houston H. VERIFIED CUSTOMER
Na
6/29/2025
Jon S. VERIFIED CUSTOMER
Brad did an excellent job of making sure that I was informed and relaxed while my service was being provided. He was friendly, informative, and considerate of my time. He did a great job.
6/28/2025
Victor B. VERIFIED CUSTOMER
Always deals in a very professional manner. Thoroughly satisfied.
6/28/2025
Cong L. VERIFIED CUSTOMER
The service is very good
6/28/2025
Alexandra M. VERIFIED CUSTOMER
Acura service department continues to excel in customer service. Brad was professional, kind and communicative regarding the needed repairs. My lengthy experience with Springfield Acura has always been very good.
6/28/2025
Edmond S. VERIFIED CUSTOMER
Thank you
6/28/2025
Janice A. VERIFIED CUSTOMER
Very good customer service today!
6/28/2025
Greg B. VERIFIED CUSTOMER
Derek was top notch!! Very professional and helpful with my navigation issues!
Thanks Derek!!
6/27/2025
Connie H. VERIFIED CUSTOMER
Great cars, great Service Dept and I am always treated fairly and with respect.
6/27/2025
Patricia H. VERIFIED CUSTOMER
Who ever I spoke with when I called about the oil leak was pretty much saying it was ok to drive my car 30 miles back to the dealership after a huge oil leak. I just felt like I was being brushed off until I spoke with the service manager. Thanks for picking up the car and taking care of it.
6/27/2025
Shannon B. VERIFIED CUSTOMER
Best service dept in town. Always courteous and professional. I like the video of the tire and brake pad check.
6/26/2025
Anne L. VERIFIED CUSTOMER
Brad D. in service did an excellent job. I was leaving to go out of town and he fit me in within an hour of closing. I had to get my son to wrestling camp in St. Louis and then on to Illinois for a wrestling tournament. He made it happen. We were going to have to cancel our trip. I so appreciate Brad and his professionalism and his ability to help me and get me back on the road This ment so much to my son. How did he provide this excellent service? By wanting to truly help, so many people do not want to help. He said YES, come on in and we can take a look. Please thank him for us. Also a sales man showed the inside on the orange sports car in the show room to my son as we waited. He did not have to do that. Very nice of him. If you can please recognize Brad. Thank Anne and Evan.
6/26/2025
Frank O. VERIFIED CUSTOMER
The gentleman that worked with me today was fantastic. Reflected well on your organization