Excellent service as always! Had an extra issue with my vehicle outside of my routine maintenance, Matt Hinds let me know the issue and got it scheduled quickly and had my vehicle ready and back on the road in a fast timely manner
5/24/2025
Austin S. VERIFIED CUSTOMER
No issues with scheduling or service. Very professional and courteous!
5/24/2025
Jack G. VERIFIED CUSTOMER
The service person was very helpful with other questions I had regarding my SUV that was unrelated to the recall appointment.
5/24/2025
Janet H. VERIFIED CUSTOMER
Thank you
5/24/2025
Nancy C. VERIFIED CUSTOMER
Thank you so much for always providing excellent service. I’ve been coming to Toyota South in Richmond for many years, and I’m always pleased with the service and professional staff.
5/24/2025
Terri M. VERIFIED CUSTOMER
Matt was very nice and knowledgeable
5/24/2025
Mary P. VERIFIED CUSTOMER
Trever took care of my problem. He contacted the warranty company & worked out the details to take care of me. I appreciate Trever.
5/24/2025
Christopher C. VERIFIED CUSTOMER
Everyone was very polite and helpful
5/23/2025
James L. VERIFIED CUSTOMER
Great service. Thank you
5/22/2025
Jessica P. VERIFIED CUSTOMER
The wait to get a simple oil change has become really long. I was at the dealership for 2.5 hours yesterday. If that is now standard, I’m going to have to consider another dealership to schedule with.
5/22/2025
Lisa B. VERIFIED CUSTOMER
Awesome customer service from the Toyota South team! Thank you
5/22/2025
Wallace B. VERIFIED CUSTOMER
Charlotte ensured I understood what the service group did yesterday morning.