Toyota South Auto Repair Service

Of course Toyota’s are great cars - this our fifth. With that said I must also compliment Toyota South on the superb quality of the dealership, in particular the service. Charlotte was excellent-efficient, knowledgeable and friendly.

Always takes care of any request for service I have.

Everyone wss very kind and helpful. They explained things to me and listened to any concerns I had.

Great service

Quick and great quality service.

Matt was very helpful and knowledgeable definitely will be back for future service of my vehicle. I will say communication between sales and service needs improvement as I was almost charged $225 dollars due to miscommunication. It was taken care of in a timely and professional manner so I’m very satisfied with my service thank you.

Thank you

Thank you so much for the service .

The technician explained all of the services our 2024 RAV4 Hybrid needed at our 10,000 mile check up.

Lilly Webb was a great help in getting my Lexus serviced in a timely fashion great technician!

Everyone is service does a great job! That's why I drive from Scott County to get My car serviced!

My vehicle did not get in on its scheduled time

Totally happy with the service today.

Great Service

I was going to be charged with tire rotation before I reminded him that I purchased all my tires at Toyota South and they should be no charge for it. There has to be notation in your system for purchase record and installation that should be available to service advisors. I was advised that brake fluid replacement that should have been recommended at 60,000 miles but it was never recommended to me. Dalton stated that there was no record of such replacement. I purchased my 2016 Toyota Highlander and have always brought my car for service at Toyota South as you can check with your computer system. It is very disappointing to find out that I did not get the recommendation in timely manner, which would have been about 40,000 miles ago. With all this aggravation, all that Dalton could offer me was $100 off the large unexpected total bill - about 4 times the original estimate for a 100,000 miles check up especially since 75% of the total cost is for labor. I feel that I am not being appreciated as a long time customer and most importantly, my level of trust toward Toyota South service advisor(s) has significantly decreased as of today considering that I did not receive the appropriate recommendation at given mileage as described above. I am hoping this can help for improvement within Toyota South service department. Thank you.

I will be back soon. Thanks again

Great guy, needs a raise.

Awesome customer service!

It was a pleasure to work with Charlotte Swords. She was very helpful, courteous and efficient. I appreciate her arranging the service my vehicle needed.

Josh our salesperson was wonderful. Finance dept was great also .