Lillie was sweet and helpful. She was courteous amd easy to talk to. She explained everything I needed to know about my car.
7/23/2025
Frederick K. VERIFIED CUSTOMER
Pick up and delivery back to me was flawless. Job well done.
7/23/2025
John V. VERIFIED CUSTOMER
Dalton did an excellent job working with me!!! His explanations were very clear!! I liked working with Dalton!!!
7/22/2025
James V. VERIFIED CUSTOMER
I had an outstanding experience with the service department at Toyota South, and I especially want to recognize Charlotte for her exceptional care and professionalism. From the moment I arrived, she took the time to listen closely to every concern I had with my vehicle and made sure nothing was overlooked. Throughout the process, Charlotte checked in with me multiple times to keep me updated, and even went out of her way to apologize for the long wait—something that was completely out of her control.
What truly blew me away was her thoughtfulness in buying me lunch of my choosing while I waited. It’s rare to encounter that level of customer service anywhere, and it genuinely meant a lot. Charlotte made me feel seen and appreciated, and I don’t believe I could have been treated any better. Toyota South continues to go above and beyond, and it’s people like Charlotte who make it easy to return time and time again.
7/22/2025
Jerome M. VERIFIED CUSTOMER
Everyone did an excellent job - from the gentleman who put down the protective coverings on seat and floors to charlotte to the payment person.
7/22/2025
Elizabeth Z. VERIFIED CUSTOMER
I was fit in when my car broke down. This was fantastic, as I don’t live in the area and was traveling alone. Diagnostic was run and oil changed easily. I was not pushed into anything. I think a full multipoint vehicle inspection would have been top service. It seems like only basics were covered.
7/22/2025
David T. VERIFIED CUSTOMER
Lillie is incredible and keeps you completely updated on the service and progress. I highly recommend Lillie!!!!
7/21/2025
Marlana K. VERIFIED CUSTOMER
Thanks
7/21/2025
Michael--Tmmk M. VERIFIED CUSTOMER
Prompt and courteous as always!! Best dealer for sales and service around!!
7/21/2025
John H. VERIFIED CUSTOMER
Charlotte was very nice and did a good job.
7/20/2025
Brian F. VERIFIED CUSTOMER
Goof experience
7/20/2025
Brenda W. VERIFIED CUSTOMER
I still have some unanswered questions
7/19/2025
Marissa T. VERIFIED CUSTOMER
Matt was wonderful!
7/19/2025
Harriet W. VERIFIED CUSTOMER
Very friendly, and professional. Also service was done in a timely manner. I feel confident when I lave Toyota South that everything has been done satisfactorily. So glad I purchased my 2022 Highlander from this dealership!!!
7/19/2025
John W. VERIFIED CUSTOMER
Charlotte handled getting my vehicle serviced and answered all my questions completely. She did a great job, thank you Charlotte.
7/19/2025
Carolyn W. VERIFIED CUSTOMER
The service department has amazing employees! They are always so friendly , kind , and supportive. I am 76 years young , I so very much appreciate their kindness.
7/19/2025
Charles E. VERIFIED CUSTOMER
Job was well done.couldnt ask for better service
7/18/2025
Deniece W. VERIFIED CUSTOMER
Charlotte was an amazing representation of your company! Knowledgeable, friendly and very personable. It was my first time meeting her and we talked to each other like we were already friends! It was wonderful. And Gary who took care of my vehicle was also wonderful! He always has a friendly personality and good attitude. The staff in that area are always helpful and I absolutely appreciate that atmosphere!
7/18/2025
Phyllis W. VERIFIED CUSTOMER
Only there for an oil change took 2 1/2 hours.
7/18/2025
Steven S. VERIFIED CUSTOMER
Only replaces part of the grill that was peeling not entire setup.
Matt done great job. With what was available