Lilly is my favorite service rep. She goes out of her way for her customers. That’s why I love Toyota South. She’s the best
6/27/2025
Rodney W. VERIFIED CUSTOMER
Very courteous and friendly associates made the service visit easier. Timely service and good communication throughout process
6/27/2025
Rick M. VERIFIED CUSTOMER
You motherFUCKERS charged me labor for "installing lugnuts" on my FREE tire rotation
What the actual **** is that? You mean the lugnus you have to put back on anyway during a TIRE ROTATION? every goddamn one of you bastards will rue this day all of you will EAT **** AND DIE. count your days because i will not rest until the hammer of justice pulverizes all of you. Midget kevin bacon **** face. You are all criminals and YOU WILL PAY!
6/26/2025
Michael-Tmmk S. VERIFIED CUSTOMER
Excellent service
6/26/2025
Rickey N. VERIFIED CUSTOMER
Trevor was very kind and courteous.
6/26/2025
David D. VERIFIED CUSTOMER
Great people are so friendly.
6/26/2025
Bruce S. VERIFIED CUSTOMER
2 1/2 hrs for an oil change is a long time
6/26/2025
Jamesetta H. VERIFIED CUSTOMER
She was very at tentative to my needs. Great person and kept me up
To date.
6/26/2025
Pete B. VERIFIED CUSTOMER
Trevor did a great job keeping me informed as the vehicle was being processed.
6/26/2025
Ruby C. VERIFIED CUSTOMER
I was satisfied with the service, they did quite well. Although I questioned the substantial difference in price for services rendered, compared to my previous dealership.
6/26/2025
Freddie S. VERIFIED CUSTOMER
Charlotte was such a pleasure to work with. Great attitude and very friendly.
She did an awesome job all the way around. Please keep her
6/26/2025
Catherine Tmmk. VERIFIED CUSTOMER
I had an awesome visit thank you everyone you were all nice and pleasant
6/25/2025
Renee S. VERIFIED CUSTOMER
Very satisfied with the service and the amount of time i waited
6/25/2025
Douglas H. VERIFIED CUSTOMER
The last 2 times I was at the service department the oil for my oil change had to be ordered because the dealer didn't have stock on hand and this last time a tire had to be ordered. Both visits required additional trips from Mt Sterling
6/25/2025
John A. VERIFIED CUSTOMER
Charlotte got me checked in and settled in the waiting room and sent me text to keep me informed about my car.
6/25/2025
Patricia W. VERIFIED CUSTOMER
A very pleasing visit to Toyota South ????
6/25/2025
Natasha D. VERIFIED CUSTOMER
2 hour 5 minute wait for an oil change and tire rotation with an appointment scheduled.
6/25/2025
Angela C. VERIFIED CUSTOMER
Service was good, but extremely expensive. My service rep was great. Oil change, tire rotation and 2 filters $221.00. I understand I chose a dealer for service which is always expensive, but I believe in having an excellent service record when I need a new vehicle. Overall, great service but too expensive.
6/24/2025
Gordon P. VERIFIED CUSTOMER
I usually get a sheet that tells me everything that was done with my vehicle, possibly I've not found it.
Everything else was good.
6/24/2025
Shannon D. VERIFIED CUSTOMER
The service advisor made sure to check for warranty and saved me from having to pay for a tire! Office staff also made a point to offer water and were very friendly. Vehicle came back to me clean and running well!