I waited an hour and fifteen minutes before I was told the wrong part had been ordered for my job.
7/24/2025
Suzanna S. VERIFIED CUSTOMER
PERFECT, FANTASTIC
7/24/2025
Zach V. VERIFIED CUSTOMER
Charlotte is always a pleasure to work with. Very kind and helpful. Look forward to working with her again.
7/24/2025
Susie- Tmmk. VERIFIED CUSTOMER
Toyota South has great service. The techs explained everything to me and gave me an accurate estimate of how long the work would take. Jennifer Whittamore is awesome! She went out of her way to make the service experience painless. I recommend Toyota South to everyone, even though there is another dealer closer to me.
7/24/2025
William Z. VERIFIED CUSTOMER
Friendly guy
7/24/2025
Vonda S. VERIFIED CUSTOMER
Excellent service!
7/24/2025
Travis L. VERIFIED CUSTOMER
It was unfortunate that the parts to fix the hatch were in back order, but I received excellent customer service. I have confidence that when the parts do come in, that Toyota South will do an exemplary job.
7/24/2025
Mary T. VERIFIED CUSTOMER
Lillie Webb was extremely helpful and kept me updated on my vehicle as it progressed through maintainable. She ALWAYS makes me feel comfortable and informed.
Everyone on staff was kind and courteous and had a ready smile or comment. Trevor Gumm greeted me as well.
A kind women in the waiting area offered me snacks and water several times and was very attentive.
Overall, a very pleasant experience.
7/24/2025
Douglas C. VERIFIED CUSTOMER
My thanks to Trevor Gumm and technician Joe Plowman.
7/24/2025
Ryan S. VERIFIED CUSTOMER
Quick and reliable service as always!
7/24/2025
Byron K. VERIFIED CUSTOMER
Lilly was awesome to work with, wish all advisor were as good as her
7/24/2025
Robert R. VERIFIED CUSTOMER
Where do I start? It is probably better if you really want to know about my experience, I would ask you to contact me at ****-****-xxxx after my car is hopefully finished tomorrow afternoon.
7/23/2025
Iva J. VERIFIED CUSTOMER
As, a antique little girl, I feel safe and appreciated as a Toyota customer . You will never have a customer rep like Lillie Webb , she is tops in all fields, kindness, knowledgeable and guidance of services .Blessings
7/23/2025
Tony W. VERIFIED CUSTOMER
Very friendly
7/23/2025
Daniel P. VERIFIED CUSTOMER
The only problem I have with the service department is with the amount of time it takes to get an appointment. Otherwise, as long as I can depend on them to honestly take care of my vehicles, I will continue to do business with Toyota South.
7/23/2025
Madison M. VERIFIED CUSTOMER
Picked up my car and was back to drop it off 3 days later. I found it funny how when I complained about the price of the second service it dropped $300. Kinda crazy on how that works. Everyone there seemed cranky except the cashier. She was the only kind person there since everyone else I talked to seemed annoyed I was there
7/23/2025
Jordan--Tmmk A. VERIFIED CUSTOMER
I am usually at the dealership for 2 hours for every 5,000 mile service. This was a 5:00 appointment at the end of the day and I was only there 35 minutes.
7/23/2025
Warren P. VERIFIED CUSTOMER
Dalton rocks!
7/23/2025
John Y. VERIFIED CUSTOMER
One of your employees told me that the service resulted in a problem tome because of a mid- communication. It did cause me inconvenience and hours of needless waiting. I have been a good customer and friend of Steve Gates. This eas not typical.