Very pleased with my service at Toyota South. Everyone is always helpful and friendly. Thank you.
12/28/2025
Mentor H. VERIFIED CUSTOMER
He dis really good. Wait time was little to long but the staff was amaizing. I know its not up to employes to have enought staff to have quick service.
12/28/2025
John Tmmk. VERIFIED CUSTOMER
I was charged with a tire rotation and my tires were NOT rotated. The main issue that I was getting fixed with my car I was told was fixed when I got there. It was not fixed. I drove an hour and a half for nothing. There was nothing but miscommunication from the get-go. On the dealerships in not on my end. Now I have to make another special trip an hour and a half to go back and get my car and I have no idea when it’s gonna be done.
12/27/2025
Barry S. VERIFIED CUSTOMER
Consider it done. Thanks for working me in and getting me on the road promptly
12/27/2025
Danl H. VERIFIED CUSTOMER
It appears I wasted money on the prepaid service plan for the highlander. I tried to use it but was told it expired in 2025. When i got home and reviewed the plan it showedthe expiration to be 10/29/2029 and the expiration of 100,000 miles. If I would have known this I would not have purchased. Disappointed to say the least
12/24/2025
Betty O. VERIFIED CUSTOMER
Dalton Kelley is always so helpful every time I take my car in for service. Also Charlie Johnson always checks to see if everything was okay before I leave every time. I’ve never met anyone at Toyota South that wasn’t friendly and always asks if they can be of assistance. I would recommend Toyota South to everyone.
12/24/2025
Steven J. VERIFIED CUSTOMER
Very friendly and a pleasure to have her as my service advisor.
12/24/2025
Larry B. VERIFIED CUSTOMER
Yes, I was very helpful
12/24/2025
Ricky D. VERIFIED CUSTOMER
The service at Toyota South is far above any Toyota Dealer that I have been to in the area. All I can say is you all know how to stick to your appointment times and never over book. You all know how to treat your customers to keep them coming back and how to get them in and out quickly.
12/23/2025
Kathryn P. VERIFIED CUSTOMER
Quick service today. Thank you
12/23/2025
Dakota P. VERIFIED CUSTOMER
Trevor was very helpful and gracious with his time. Great crew that work there, nothing unusual there.
12/23/2025
Ronald D. VERIFIED CUSTOMER
Jennifer is great to work with. She made the experience easy.
12/20/2025
Besnik H. VERIFIED CUSTOMER
Please do appraisal
12/20/2025
Sophia H. VERIFIED CUSTOMER
I thought they done awesome job on my vehicle I am well satisfied
12/20/2025
David S. VERIFIED CUSTOMER
I am continually impressed by the professionalism and friendliness of everyone at Toyota South. This was the first time my service rep was Dalton. He was excellent! I look forward to my use of your services in the future.
12/19/2025
Carolyn C. VERIFIED CUSTOMER
I look forward to discussing this unfortunate situation. I was considering buying a new RAV4 but am concerned that the service department might not take good care of a new vehicle. Thanks for your follow-up! Carolyn
12/19/2025
Kenneth H. VERIFIED CUSTOMER
I have two invoices that show the similar service for new tires and alignment. It should reflect the replacement of a serpentine belt. This is no reflection on Charlotte Sword’s service. She did her job to look for this service, but it was not evident in our service records. I’m disappointed with the service tech who provided inaccurate recording of service in 2023-2024. I purchased the service for the serpentine belt a little before the 100K mile, then tires in the following October. Records don’t reflect this.
12/19/2025
Andrew R. VERIFIED CUSTOMER
You are overpriced.
12/19/2025
Carolyn B. VERIFIED CUSTOMER
Lillie is always friendly and keeps me updated while I am at the service area.
12/19/2025
Denise N. VERIFIED CUSTOMER
My husband just wanted an oil change. We should have only had a bill for that. When he got home he had paid for 450.00for services he didn’t have to have right now. Otherwise the oil change would have been all we needed. Next time please only do the oil change. It was way too expensive.