We love Toyota South, and love the easy convenience of Ray coming and getting our vehicles and getting them serviced. He always does a great job!
11/4/2025
Anita C. VERIFIED CUSTOMER
The bill was surprisingly high and no one went over like they usually did when I am there. I couldn’t figure it and finally I remembered the recall and that’s when it hit I was charged for it and shouldn’t had been. Wonder, how many this has happened to and they just paid it and went on about their business. I am glad, I notice and will be getting a refund check in the mail.
11/4/2025
Melissa H. VERIFIED CUSTOMER
Toyota south employees are amazing !!!
11/4/2025
Melissa H. VERIFIED CUSTOMER
Toyota south employees are amazing !!!
11/4/2025
Donnie J. VERIFIED CUSTOMER
Really over priced for a simple oil change
11/4/2025
Ron N. VERIFIED CUSTOMER
Fast and friendly service, a 10 out of 10
Very knowledgeable service department
11/4/2025
Devin D. VERIFIED CUSTOMER
Dalton was really friendly and nice. Service was performed quickly.
11/2/2025
Robin R. VERIFIED CUSTOMER
The text communications were confusing.
11/1/2025
Candy B. VERIFIED CUSTOMER
My appointment was at 3:15 pm and I arrived early. I only needed my tires rotated, but it took at least an hour and a half. You need to do better with your appointment time. No one should have to wait that time to rotate tires. The story is we’re running behind. Well, that’s not my fault. Don’t overbook and make your customers wait for hours for something so simple. Shame on you all.
11/1/2025
Kenneth S. VERIFIED CUSTOMER
My experience as always was excellent. Charlotte was amazing. She was very professional and answered all my questions. Will return again to Toyota South for all of my Tundra service.
10/31/2025
Leslie V. VERIFIED CUSTOMER
service people seemed not as stressed as in previous times.. very personable staff.
10/31/2025
April J. VERIFIED CUSTOMER
Dalton was fantastic. I feel like my vehicle should either have an extended warranty now or the engine replaced due to the issue with the engine oil level. I will be reaching out to the service center tomorrow to see what can be done.
10/31/2025
Stephen H. VERIFIED CUSTOMER
Always super impressed with Toyota South. From cookie deliveries, amenities, and great people. And Lilly is the best! Thank you.
10/31/2025
John P. VERIFIED CUSTOMER
Took 6 hours 2 phone calls and a text that wasn’t answered to pick up my vehicle
10/31/2025
Rajan J. VERIFIED CUSTOMER
We got appointment time on phone. For some reason, it didn’t show on schedule. Matt gracefully helped us getting my vehicle’s first service completed. Thanks to him. Good experience overall.
10/31/2025
Matthew T. VERIFIED CUSTOMER
I’m sorry to be picky but some of the checks are pencil whipped. Cool weather affects tire pressure, and my low pressure sensor came in just recently. The report indicated they were all brought to spec but no air was added. My app showed that and then it was verified on pick up. This isn’t the first time these minor things have not been completed, and I’ve asked for on the spot fixes in the past. I dislike negative feedback and respect hard work but those minor things make me nervous that other, more important things aren’t being done.
10/30/2025
Wendell G. VERIFIED CUSTOMER
Excellent service and very polite and professional.
10/29/2025
Steven W. VERIFIED CUSTOMER
Appreciate the honesty and hard work to ensure the brakes are working properly.
10/29/2025
Johnny S. VERIFIED CUSTOMER
Excellent service per usual!
I would rather travel to Richmond than deal with Somerset Toyota