Helped us out of a sudden tire problem. Many thanks to Matt.
10/19/2025
John Y. VERIFIED CUSTOMER
Two of the last three appointments have resulted in very poor service due to internal miscommunications. Yesterday was a wasted morning.
10/18/2025
Vicki M. VERIFIED CUSTOMER
I was told twice tire rotation would be an hour but after hour & 45 minutes, I checked and they hadn’t even started on it. The shop should let service desk know if they’re backed up so they can accurately advise customer
10/18/2025
Christine L. VERIFIED CUSTOMER
Everyone there very kind and always a good job. Never had a bad experience!!
10/18/2025
Kathleen H. VERIFIED CUSTOMER
Great job. We took a trip to Indiana and car handled really well! Thanks again.
10/18/2025
Shawn K. VERIFIED CUSTOMER
Charlotte and Alex are my go to’s. They always take care of me! I can’t say enough good things.
10/18/2025
Kay K. VERIFIED CUSTOMER
Lillie Webb was Awesome. She is a valuable asset to Toyota South.
10/17/2025
Lynn T. VERIFIED CUSTOMER
Jon was done quickly and saved me lots of time. Thank you!
10/17/2025
James S. VERIFIED CUSTOMER
Promo, courteous check-in. Obvious that management is making extra effort to make customers feel welcome!
10/17/2025
Mario A. VERIFIED CUSTOMER
Quick and educational thank you
10/16/2025
Venessa M. VERIFIED CUSTOMER
Matt was wonderful. He listened to my needs and took care of all of them. Create communications skills throughout the whole process.
10/16/2025
Theodore T. VERIFIED CUSTOMER
YOU'RE WELCOME
10/16/2025
Beth G. VERIFIED CUSTOMER
You guys always are so helpful and explain everything and very thorough. Lillie has been so helpful and while I waited she even checked in with me several times
10/16/2025
Rachel C. VERIFIED CUSTOMER
Thank you
10/16/2025
David P. VERIFIED CUSTOMER
Had to wait 2 hours from scheduled time to start repair.
10/16/2025
Linda H. VERIFIED CUSTOMER
Appreciate the excellent service!
10/16/2025
Will C. VERIFIED CUSTOMER
Lillie was great. Always so friendly and helpful.
10/16/2025
Diane V. VERIFIED CUSTOMER
Lillie is professional, knowledgeable, and responsive to my questions. I always ask for her when I need service for my van. I’ve been a Toyota south customer for 27 years and even though I’ve moved to Lexington I will always come back here for service and new vehicles.
10/16/2025
Jennifer T. VERIFIED CUSTOMER
Trevor was very good to work with! He’s very nice and worked in my car for me. He’s very good for your business.
10/16/2025
Floyd B. VERIFIED CUSTOMER
I can say Matt was an excellent Service Technician and advisor.