Service went well. New to Toyota South as I live in Georgetown. I have used Nicholasville, Greens and Frankfort(12 years) gor all my services for last 20 years. Word of mouth is Toyora South grwat service. When mistakes do happen, quickly resolved. My intention is to bring my other Toyotas to South also. Not big item but since you asked, lol. Waiting room compared to other dealerships not as comfortable and needs remodel.
10/9/2023
Michelle W. VERIFIED CUSTOMER
Service department is always friendly and efficient.
10/8/2023
Pam M. VERIFIED CUSTOMER
Thank you for the great service Matt, and getting me in on Saturday ????
10/8/2023
Brittni B. VERIFIED CUSTOMER
Yall have been awesome from sales fiancae to service
10/7/2023
Tommy H. VERIFIED CUSTOMER
Very pleasant and professional.
10/7/2023
Carole B. VERIFIED CUSTOMER
You guys are the best.
10/7/2023
Ronnie C. VERIFIED CUSTOMER
Took almost 3 hours for a simple oil change. Would have arranged to be picked up if I had known this. My cars which aren’t Toyotas will be going elsewhere for service.
10/6/2023
Leslie C. VERIFIED CUSTOMER
Dalton did an outstanding job taking care of the service visit for my car. He is very knowledgeable and friendly. He went above and beyond my expectations for addressing all aspects of the situation. I was very pleased with the outcome. Kudos to Dalton!
10/6/2023
Rickey N. VERIFIED CUSTOMER
We live Lilly!
10/6/2023
Lisa M. VERIFIED CUSTOMER
Service Dept needs better customer service skills.
10/6/2023
Charlene M. VERIFIED CUSTOMER
Trevor did a great job on keeping me informed on what was going on while my SUV was being worked on.
10/6/2023
Connie R. VERIFIED CUSTOMER
Good service,friendly employees.
10/6/2023
Selena N. VERIFIED CUSTOMER
Great job
10/5/2023
Michel D. VERIFIED CUSTOMER
Dalton Kelley provided excellent customer service, keeping me up to date with its progress and notifying in timeframe agreed upon that it was completed. Very appreciated.
10/5/2023
Carolyn B. VERIFIED CUSTOMER
Lilly is a treat to work with. Always smiling, happy to see me and extremely knowledgeable about my vehicles. Totally recommend Lilly!!!!
10/5/2023
Shannon G. VERIFIED CUSTOMER
Great service with friendly staff!
10/5/2023
Opal S. VERIFIED CUSTOMER
Thanks!
10/5/2023
Karen W. VERIFIED CUSTOMER
Dalton did a great job of communicating what needed to be done and how much it would cost.
10/5/2023
Stephanie M. VERIFIED CUSTOMER
There were several things on the immediate attention list that I got through a text and had to search for that was not even mentioned to me. If immediate attention is needed I should have been told about it.
10/4/2023
Merica B. VERIFIED CUSTOMER
Someone moved the drivers side mirror. As I was getting on the interstate I realized I couldn’t see anyone in the mirror because of its positioning. A scary few moments.