Asked for the air pressure to be adjusted since it’s cooler in the mornings and it wasn’t.
However, they didn’t rotate my tires because they said I need new ones. That was appreciated so I wouldn’t be charged.
11/18/2023
Dakota P. VERIFIED CUSTOMER
Great as always
11/18/2023
Regina R. VERIFIED CUSTOMER
I was there almost 2 hrs for a 25,000 miles service. I arrived at 2pm for a 230 pm appointment. A familiar lady was finishing up a customer and told me she’d be with me in a minute. A man on the side hesitated but then asked if he could help me. He never got up from his chair. I’m familiar with the routine. He didn’t do any of it but sent me to wait. Supposedly he took pictures but then scribbled a line for my signature. I was about to check on my car at 345pm when I got a text that it was done. 10 minutes later he came to get me. He gave my keys to the person behind the window. Not me. Not friendly. Not personable. No thanks. I know your people are busy but so am I. I definitely had other things to do beside waiting so long for my car. I hope he NEVER waits on me again!!! I’ll be having my husbands car there for an oil change in 10 days. All my car needed was tire rotation, multi point inspection, 2 hrs. REALLY??? Bad service when I already had an appointment and had to wait 2 weeks to get it. Sorry you guys dropped the ball this time.
11/18/2023
Vernon T. VERIFIED CUSTOMER
My last two cars have been Toyotas and all of the service for both have been at Toyota South. I have almost always been satisfied with the experience.
11/18/2023
Ronald H. VERIFIED CUSTOMER
Excellent service
11/18/2023
Phyllis W. VERIFIED CUSTOMER
Great job!
11/18/2023
Christopher B. VERIFIED CUSTOMER
Andrew, Dalton, and the guys went above and beyond to ensure a good experience.
11/17/2023
Teresa C. VERIFIED CUSTOMER
Great job!
11/17/2023
William L. VERIFIED CUSTOMER
Great service team.
11/17/2023
Elizabeth T. VERIFIED CUSTOMER
Great experience, Lily was wonderful and the shuttle driver was too.
11/17/2023
Danny M. VERIFIED CUSTOMER
Great place!! Love the customer satisfaction.
11/17/2023
Ken H. VERIFIED CUSTOMER
Good fast service with friendly worker.
11/17/2023
Martha S. VERIFIED CUSTOMER
Be glad to - M.S.
11/16/2023
Sandra A. VERIFIED CUSTOMER
This was my first visit fir service since buying my rav 4. Was very pleased from scheduling appointment to leaving the dealership.
11/16/2023
Ruth B. VERIFIED CUSTOMER
Joe has long been a favorite of ours. He treats you fairly. Explains what is going on with great patients. He always answers my questions. Sometime I have lots of questions. Lilly and Conner are both very good as well.
Having a shuttle service is hugly valuable as well. Thank You for being smart enough to go the extra mile to have good people to take care of your customers.
Ruth B
11/16/2023
Keith P. VERIFIED CUSTOMER
After all the service texts I received, I then received one that said I missed my appointment. Sort of strange. May need to check the system.
11/16/2023
Isaac P. VERIFIED CUSTOMER
Speedy service
11/15/2023
Hiroaki U. VERIFIED CUSTOMER
Still showing maintenance sign.
Please advise how to remove the sign.
11/15/2023
Dave S. VERIFIED CUSTOMER
Good job.
11/15/2023
Dennis W. VERIFIED CUSTOMER
Cost way to much for oil change
No personal contact want to text you everything
Had an appointment and still took over a hour
My time is as important as your