Toyota South Auto Repair Service

I was pleased with the service provided.

Excellent customer service

Have bought and had service here for 26 years. We Don’t take our vehicles anywhere else.

Forgot to hit the grease fittings at the front/rear drive shafts however att was excellent to work with

25$ cheaper than other dealership

Trevor was wonderful to accommodate what needed to be done to my car. Easy to work with!! Everyone I encountered during my time there were extremely nice.

Thank you for the great service.

I sent a picture of the grease and grime I removed from my steering wheel after picking up my car today. I could tell the steering wheel was very dirty because it transferred onto my hands.

Excellent Service.

I made an appointment to have 1 tire replaced as it had a nail in it. The tire was under warranty where I bought it in May of this year. I spent around 2300 total in May for other repairs as well. I made appointment to have the tire replaced and dropped it off at 8am and they said it would absolutely be ready by 3pm that day. I called 2pm as I was going to catch an Uber to dealership. They assured me it would be ready at 3pm. I got to dealership at 4:15pm and walked in assuming my vehicle would be ready only to find out they hadn’t even started it. I had to be back in Lexington by 4:45 that evening to pick up 2 kids from different activities. They told me “We can have it done in 30 minutes” but couldn’t wait and had to drive back to home with the same tire with a nail in it from before. I understand that things happen, but the fact that I called at 2pm and asked and they assured me it would be ready by 3pm, and then it still wasn’t ready at 4:15 is ridiculous. I travel for work like crazy during work in different cities so bringing it back next day as suggested wasn’t an option. The tire being under warranty isn’t much use if they don’t get it done. So I ended up taking it to another store and paid full price for a tire. 8.5 hours should be enough time to replace one tire, you would think.

Thank you

Prompt and great service. Polite employees. I luv my car. What a winner!!

Great customer service and excellent service work.

Charlotte and the entire team were extremely courteous and professional. They assisted me every step along the way, with a positive attitude. The team identified an issue with my rear diff, made recommendations, and ordered the parts for repair. I feel taken care of.

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Trevor was a pleasure to work with today. He is a very polite young man. He kept me informed throughout my whole service experience.

Thank you

Fast and efficient

Lillie always makes us have even more confidence in our Toyotas and that they care about us and our vehicle!

Trevor was great! I accidentally showed up on the wrong day, and he squeezed my service in anyway. I’m grateful for that and not having to come back! Excellent customer service!