My 2019 Avalon is a great car, but it almost stranded me at a gas station when suddenly it would not start. Was finally able to get it running and drove it straight to Heart City Toyota. They diagnosed the problem, ordered the part and got me taken care of in a couple days; had to wait on the part. Car is back running perfectly. Kept me well informed and very happy with the service!
8/6/2024
Denis S. VERIFIED CUSTOMER
Will do
8/5/2024
Ben B. VERIFIED CUSTOMER
Comincation was not done properly
8/3/2024
John R. VERIFIED CUSTOMER
Completely satisfied with thorough attention to my vehicle’s needs.
8/3/2024
Paul B. VERIFIED CUSTOMER
I was treated well. They took me right in and diagnosed the problem.
8/3/2024
H. B. VERIFIED CUSTOMER
Couldn’t be more pleased
8/2/2024
Jeff B. VERIFIED CUSTOMER
Thanks
8/2/2024
Janine C. VERIFIED CUSTOMER
Very nice and knowledgeable- Amber is a wonderful example of what customer service should always be.
8/2/2024
Steve V. VERIFIED CUSTOMER
Thanks for your help in getting the job done and I look forward to working with you on the next opportunity I have issue with this vehicle again Thanks
8/1/2024
Patricia B. VERIFIED CUSTOMER
Friendly and efficient!
8/1/2024
Paul T. VERIFIED CUSTOMER
Service experience was excellent: 5 stars +
7/31/2024
Cynthia G. VERIFIED CUSTOMER
Always great service at Heart City!
7/31/2024
Carl L. VERIFIED CUSTOMER
Everyone was very friendly
7/30/2024
Richard P. VERIFIED CUSTOMER
Amber was very informative, she updated me to let me know someone was working on my vehicle, she explained the services suggested for my vehicle.
7/30/2024
Chase S. VERIFIED CUSTOMER
Asked for an oil change and was charged over $16/qt for 0w8. The explanation was that the oil is in short supply making it expensive and that I should be changing my oil every 10k because of this. After I left the dealership I found Mobil 1 0w8 in stock at Walmart for $27 for 5 quarts. You can’t tell me Heart City pays more for oil than I do full retail. I feel like I was lied to and was up charged over 300% and should have been told before they proceeded with the oil change. I will be calling other dealers in the future to check your prices and considering having my future service completed somewhere else. Over $150 for an oil change is more than I ever paid for my V8 F150 it’s completely ridiculous.
7/30/2024
Edward A. VERIFIED CUSTOMER
Great service
7/27/2024
Anilkumar V. VERIFIED CUSTOMER
Nice team. On time services done.
Thank you.
7/27/2024
Linda K. VERIFIED CUSTOMER
Thank you for letting us look at the potential problem with our vehicle. We feel we can make a better decision.
7/26/2024
David S. VERIFIED CUSTOMER
Bernie and Donovan both were great in the service given towards resolving the issues. Thank you