Amber was very informative, she updated me to let me know someone was working on my vehicle, she explained the services suggested for my vehicle.
7/30/2024
Chase S. VERIFIED CUSTOMER
Asked for an oil change and was charged over $16/qt for 0w8. The explanation was that the oil is in short supply making it expensive and that I should be changing my oil every 10k because of this. After I left the dealership I found Mobil 1 0w8 in stock at Walmart for $27 for 5 quarts. You can’t tell me Heart City pays more for oil than I do full retail. I feel like I was lied to and was up charged over 300% and should have been told before they proceeded with the oil change. I will be calling other dealers in the future to check your prices and considering having my future service completed somewhere else. Over $150 for an oil change is more than I ever paid for my V8 F150 it’s completely ridiculous.
7/30/2024
Edward A. VERIFIED CUSTOMER
Great service
7/27/2024
Anilkumar V. VERIFIED CUSTOMER
Nice team. On time services done.
Thank you.
7/27/2024
Linda K. VERIFIED CUSTOMER
Thank you for letting us look at the potential problem with our vehicle. We feel we can make a better decision.
7/26/2024
David S. VERIFIED CUSTOMER
Bernie and Donovan both were great in the service given towards resolving the issues. Thank you
7/26/2024
Norb H. VERIFIED CUSTOMER
Ricky was fine .
Charges were ridiculous.
7/25/2024
Jim F. VERIFIED CUSTOMER
The service team did a great job. Thank you!
7/25/2024
Cindy M. VERIFIED CUSTOMER
Thanks you for great service!!
7/24/2024
Sally F. VERIFIED CUSTOMER
Fast, thorough and painless experience! Thank you!!
7/24/2024
Laura K. VERIFIED CUSTOMER
Honestly, it's the best experience I've ever had, as far as customer service! He went above and beyond!I will be telling all my friends!
7/24/2024
Deborah H. VERIFIED CUSTOMER
Excellent
7/24/2024
Al C. VERIFIED CUSTOMER
Have your lube tech keep his greasy hands off the top of the fender.
Bernie was awesome to work with.
7/24/2024
Ruth S. VERIFIED CUSTOMER
Service tech was friendly and helpful
7/23/2024
William B. VERIFIED CUSTOMER
Good job Ricky, said it would be about a hour and it was done before I knew it, thank you.
7/23/2024
Catherine C. VERIFIED CUSTOMER
Vents still stink..
7/23/2024
Annie S. VERIFIED CUSTOMER
Amber was very professional and courteous. Explained everything as I am a first time customer. Thanks Amber.