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Real Reviews from VERIFIED CUSTOMERS
Thomas L. VERIFIED CUSTOMER
Great smooth overall service. Nice customer service as well
8/13/2024
Judy B. VERIFIED CUSTOMER
Happy with your service..thank you
8/13/2024
Ruby M. VERIFIED CUSTOMER
Fast and great service thank you so much
8/12/2024
Oscar D. VERIFIED CUSTOMER
So professional and good service.
8/11/2024
Mirna B. VERIFIED CUSTOMER
Service was great, good customer service.
8/10/2024
Robert W. VERIFIED CUSTOMER
Everything was perfect. Service advisor was thorough about resolving an issue..Very good service on car
8/10/2024
Cody T. VERIFIED CUSTOMER
Everything was very quick and easy. First service at heart city and it was a good experience.
8/9/2024
David V. VERIFIED CUSTOMER
Easy job done well and efficiently
8/8/2024
Susan C. VERIFIED CUSTOMER
Quick and efficient everyone so nice
8/8/2024
Kayla N. VERIFIED CUSTOMER
He did great and was quick and thorough and helpful
8/8/2024
Randy B. VERIFIED CUSTOMER
I appreciate my car being handled with care.
8/7/2024
Michael L. VERIFIED CUSTOMER
Rick is always very good in communication and I would trust his judgement on any situation.
8/7/2024
Kathy C. VERIFIED CUSTOMER
When servicing always needing brakes, I was told pads were down to zero. .mec friend said not true.
8/7/2024
David V. VERIFIED CUSTOMER
Satisfied with experience
8/7/2024
Cindy L. VERIFIED CUSTOMER
Excellent job. Love your service and taking care of my baby
8/6/2024
Larry G. VERIFIED CUSTOMER
I am 100 % satisfied. The lady that worked with me was outstanding. She was a very caring lady!
8/6/2024
Claudy J. VERIFIED CUSTOMER
No comment
8/6/2024
Don M. VERIFIED CUSTOMER
I have taken my car to get serviced 3 times so far and there is something that bothered me about the experiences. Each time I scheduled the complimentary ride home which was offered. I live 3 min away. The 1st time was fine there were no problems. But the 2nd time the worker basically told me that I have to wait since it’s only going to b 45 min. This last time, I was motioned towards the waiting room w/no mention of the ride I had scheduled. Also when I asked the girl for the car wash code she looked at me and said, “You mean I have to get up? Well I had to go over there anyway.” Ugh. These might seem insignificant, but it all adds up and creates a perception in me of a company that can not be bothered. I’m sure that’s not the reputation Toyota is looking for so I thought I would go ahead and share my experience and how it made me feel unimportant and irrelevant.
8/6/2024
Judith J. VERIFIED CUSTOMER
Great , fast service !
8/6/2024
Christy M. VERIFIED CUSTOMER
I came in with an issue that was resolved in no time. Rick is excellent with customer service.
8/6/2024