Ricky was great! He explained the inspection report and helped me determine what repairs were most urgent.
9/26/2024
Douglas T. VERIFIED CUSTOMER
Quick and efficient
9/25/2024
James B. VERIFIED CUSTOMER
It has been great. It has always been fast and great service.
9/25/2024
Judy T. VERIFIED CUSTOMER
Amber kept me informed on the progress of my service call. She was very professional and I appreciated that.
9/25/2024
Christopher J. VERIFIED CUSTOMER
Friendly, quick service
9/25/2024
Shawn W. VERIFIED CUSTOMER
With an appointment, my car always gets right in with little to no delay. Prices are competitive with other locations. I have been very satisfied with the Heart City Toyota Service Dept.
9/25/2024
Kim M. VERIFIED CUSTOMER
They were very quick and friendly
9/24/2024
Ginger R. VERIFIED CUSTOMER
She was very helpful and kept me informed of repairs needed.
Excellent service!!! Thank you!
9/24/2024
Lisa B. VERIFIED CUSTOMER
Was told that the cars sunroof couldn’t withstand a high pressure car wash. That’s unacceptable..I called the Toyota dealership that I purchased it at and they said the same thing. Told him about a couple other issues that I had mainly being that my service is supposed to be free and Heart city tried to charge my husband for the oil change and the tire rotation. So the Toyota dealership that I purchased my car from gave me the phone number for Toyota customer service and we called and lodged complaint with them. This was my 2nd negative experience at Heart City. I won’t EVER go back there!!
9/24/2024
Jaree K. VERIFIED CUSTOMER
They fixed one issue, but not the other one. I have had the same issue since buying the car and get the run around every time regarding it. The drivers windows squeaks so loud, and they keep telling me nothing is wrong with it. Very annoying.
9/23/2024
Clarinda C. VERIFIED CUSTOMER
Lori was great.
9/22/2024
Alma K. VERIFIED CUSTOMER
Back passenger tire had missing hub cap.
9/21/2024
Ricky V. VERIFIED CUSTOMER
Great service
9/21/2024
Victor R. VERIFIED CUSTOMER
Very fast and complete s
ervice.
9/21/2024
Christina P. VERIFIED CUSTOMER
Service was done sooner than expected. Everyone very pleasant and helpful!
9/21/2024
Audra J. VERIFIED CUSTOMER
Ricky was pleasant and the service was fast and efficient. The follow up was informative.
9/20/2024
Phillip L. VERIFIED CUSTOMER
Thank you for the excellent service. Every one seemed to bend over backwards to get the job done and answer my questions
9/20/2024
Jerome K. VERIFIED CUSTOMER
Good job as always
9/19/2024
Vicki N. VERIFIED CUSTOMER
Amber was so polite and kind. She was very good at explaining the work and inspections being worked on my vehicle! Stellar service!!