I have been coming to Heart City for years. Every one and the service has been very satisfactory.
5/2/2025
Timothy P. VERIFIED CUSTOMER
Always fast reliable service.
5/2/2025
Cynthia G. VERIFIED CUSTOMER
Trevor was forthright about what needed done on my car and what could be delayed. Honest, informative, and not pushy. Not condescending just because I’m a woman. Great employee for Heart City!
5/2/2025
Jenny Z. VERIFIED CUSTOMER
I had an amazing experience at Heart City Toyota.Trevor is very friendly and professional. He gave me recommendations and updated the progress on my car. Trevor explained the importance of the recommendation, answered all my questions and respected my decision based on my own personal situation. Everyone at the facility is friendly and willing to help! They are the best for quality and fast service in Elkhart! Highly appreciated ! Highly recommended!
5/1/2025
Linda B. VERIFIED CUSTOMER
The service went well. I felt listened to. The service went quickly and Ricky was friendly, helpful and a good listener. The appointment went well and timely
5/1/2025
Angela P. VERIFIED CUSTOMER
Everyone was very helpful, friendly and efficient time wise. Thank you.
4/30/2025
Steven K. VERIFIED CUSTOMER
Efficient service, and detailed review
4/28/2025
John D. VERIFIED CUSTOMER
Amber is great at being able to schedule my truck with short notice. She’s very thorough and knowledgeable about her business.
4/28/2025
Jerri B. VERIFIED CUSTOMER
Great service. Was in and out in no time.
4/27/2025
Jane M. VERIFIED CUSTOMER
They did a great job
4/26/2025
Judy B. VERIFIED CUSTOMER
Amber was great,she explained everything to me,and answered my questions. She was very helpful. Thank you.
4/26/2025
Marla B. VERIFIED CUSTOMER
Always friendly and helpful. Answers our questions and explains everything.
4/25/2025
Dixie H. VERIFIED CUSTOMER
Trevor treated me with respect and kindness the whole time I was there..He kept me updated on everything..He is a very respectful kind young man.
4/25/2025
Betty M. VERIFIED CUSTOMER
My customer service representative was very professional and friendly explaining exactly what to expect.
4/24/2025
Jeff F. VERIFIED CUSTOMER
I appreciated the regular updates about progress on work being done
4/24/2025
Susan C. VERIFIED CUSTOMER
I appreciate the service.
4/24/2025
Carol O. VERIFIED CUSTOMER
Thank you everyone at Heart City for taking care of my vehicle. Also to Trevor who gave me a fabulous tip on removing a paint scrape on my car by using toothpaste! It worked!
4/24/2025
Delores S. VERIFIED CUSTOMER
Yes very much so. Everyone was kind Very fair!! Great service Very happy with all the employees
4/23/2025
Eileen B. VERIFIED CUSTOMER
We scheduled our Corolla for a recall that printed information suggested might take a couple hours to complete, so I was prepared to wait at the dealership while service was being done. However, when I called for the appointment I was told I should expect it to take more like four hours, so I arranged for someone to come and get me and we could do other things during that time. When I dropped the car off I was told again it would take some four hours. So my driver and I left, only to be notified a little over an hour later that the ,service was complete, so I could have waited after all. Service people had offered to drive me home and back, but the drive would not have gotten back to she shop before the service was complete. Anyway, we could have done better. No harm, though.