Amber did a superb application of 5 star customer service. Kudos to her.
5/8/2025
Peter C. VERIFIED CUSTOMER
Amber was very courteous. I appreciate feeling like a valued customer
5/8/2025
Angel G. VERIFIED CUSTOMER
I wanted a tune-up for my car and they found other issues,and the fix was so expensive and not affordable. At the end I ended up taking my car back,with no tune up, and paying 200 dollars just for them to tell what I already knew, that it needs a tune up and more. I ended up paying for nothing, other than a paper. My car is still the same. I will never recommend Toyota city to anyone, nor for fixing their car, neither to buy one. If you don't get it fix, you should not be paying anything.
5/7/2025
Joseph Z. VERIFIED CUSTOMER
Excellent service!
5/7/2025
Rebecca A. VERIFIED CUSTOMER
Thank you for taking my car in last minute Friday night and getting it fixed by Tuesday. Superior customer service!
5/7/2025
Susan M. VERIFIED CUSTOMER
Excellent service!! I will always be a Toyota owner because of the service I received fron Hart City and my dealership in Louisiana. I may be relocating to Indiana and if I do you will be my dealer!
5/6/2025
Harold Y. VERIFIED CUSTOMER
Everyone was friendly and polite, very professional ????
5/6/2025
Marilyn C. VERIFIED CUSTOMER
Donuts in the waiting room would have been cool.????
5/6/2025
Brenda G. VERIFIED CUSTOMER
I especially appreciated his suggestion of ways to save me money! He was pleasant and kind.
5/6/2025
Nancy H. VERIFIED CUSTOMER
Trevor listened and double checked with the team what my concern was about my tires. Thank you Trevor.
5/6/2025
Oscar H. VERIFIED CUSTOMER
She was very professional
5/6/2025
Linda T. VERIFIED CUSTOMER
Very courteous, and thorough!
5/6/2025
Rosanna M. VERIFIED CUSTOMER
Thanks for getting me in on short notice, and for the quick service.
5/6/2025
Judy B. VERIFIED CUSTOMER
Thank you for the shuttle service, much appreciated
5/5/2025
Pat M. VERIFIED CUSTOMER
Thank you for getting my car in so quickly at a short notice.
5/5/2025
Timothy O. VERIFIED CUSTOMER
Good job
5/3/2025
Michael C. VERIFIED CUSTOMER
Estimate was 800 bill was 1200 with no additional work or explanation