Nice job, done completely and in minimum time! I'm very satisfied and will trust my vehicle to Heart City Toyota next time too
6/12/2025
Khamsouk N. VERIFIED CUSTOMER
Very helpful
6/11/2025
Mathew W. VERIFIED CUSTOMER
Ricky was polite, professional, and took the time to answer my additional questions without making feel like I was a nuisance. I appreciated his time and service.
6/11/2025
Susan B. VERIFIED CUSTOMER
All went well and appreciated I got right in without an appointment. We have a new 2025 Prius and we love it.
6/11/2025
Pearl Y. VERIFIED CUSTOMER
Excellent service. I know my vehicle has been thoroughly inspected and serviced. I appreciate the reliability the service team provides
6/11/2025
Barry C. VERIFIED CUSTOMER
Everything was great! Love working with Ricky!!
6/11/2025
Thomas D. VERIFIED CUSTOMER
No thanks
6/11/2025
Mark H. VERIFIED CUSTOMER
This is my first purchase from Heart City Toyota and I couldn’t be happier with my purchase and experience I’ve had with heart city. Everyone has been kind and the service has been amazing. I would recommend heart city to anyone and commend the team of employees. That’s how you run a business. Stand by your product and have great customer service! Well done!
6/11/2025
Angela H. VERIFIED CUSTOMER
Great service and knowledgeable employees. Thank you.
6/10/2025
Andrew G. VERIFIED CUSTOMER
Everything was done well and I have zero complaints!
6/10/2025
Jared O. VERIFIED CUSTOMER
Thanks for looking at the problem with care and concern.
6/10/2025
Sandra W. VERIFIED CUSTOMER
Professional and happy with the service.
6/9/2025
Carolyn L. VERIFIED CUSTOMER
I called back when Robert was at lunch and spoke to Bernie. He indicated that the reason my bill was higher than the website oil change price was because I didn’t ask for the website price. He said there’s a senior citizen discount, but I didn’t ask for it. Since I spent 20k+full warranty on this vehicle at THIS dealership, why wouldn’t I expect the best prices on service as a regular customer? No where on the website does it indicate discounts ‘if you ask’. Why should I ever come back to Heart City Toyota?
6/9/2025
Heather H. VERIFIED CUSTOMER
Great and quick service!
6/9/2025
Stephen G. VERIFIED CUSTOMER
Trevor was focused on the job and very pleasant with our interaction
6/9/2025
Richard C. VERIFIED CUSTOMER
The service is always wonderful.. Thank you!
6/9/2025
Matthias J. VERIFIED CUSTOMER
Trevor did a great job and went above and beyond.
Thank you!
6/9/2025
Caleb B. VERIFIED CUSTOMER
Ricky’s always good to us. Outstanding service. He keeps us loyal to this location. - Caleb % Amy Blackketter
6/8/2025
Amy B. VERIFIED CUSTOMER
Ricky is amazing. He provides great customer service and make me feel very comfortable taking my vehicle in to be serviced by Toyota in Elkhart. It’s very knowledgeable and if he doesn’t have the answer, he takes the time to find the answer. I will continue to be a customer as long as the customer service from the others are like Ricky’s.
6/7/2025
Valorie B. VERIFIED CUSTOMER
Ricky was very thorough and friendly, he answered all my questions and kept me updated during the process of my car being serviced. A+ to Ricky!!!! Thanks Heart City