I didn’t bring the RAV 2011 over on Wednesday. My oldest daughter did. She now drives and has this vehicle.
7/18/2025
Kelly M. VERIFIED CUSTOMER
She was so helpful and helped me with another problem with my car. Very thankful I chose Heart City!
7/18/2025
Karen P. VERIFIED CUSTOMER
Friendly and efficient service
7/18/2025
Elda Y. VERIFIED CUSTOMER
Ricky went above and beyond in fitting us in for new tires and an alignment when it worked for us. Our car drives so much nicer. We highly recommend Heart City to all our friends!
7/18/2025
Margaret G. VERIFIED CUSTOMER
Excellent
7/17/2025
Schelle W. VERIFIED CUSTOMER
Never before have I experienced what I did yesterday at your dealership. You took me home while doing the repair, picked me up after it was complete. Who does this? And I live in a different town too. You've got my future business!!
7/17/2025
Sal B. VERIFIED CUSTOMER
Service was timely, managers were friendly.
7/17/2025
Jenifer D. VERIFIED CUSTOMER
Thanks for all your time and help, Ricky
7/16/2025
John D. VERIFIED CUSTOMER
The Service Team is excellent. They always exceed my expectations.
7/16/2025
Drew H. VERIFIED CUSTOMER
Service was performed but no explanation of what was done when I picked up my vehicle. My personal items in the center area were thrown on the passenger floor and the driver floor mat was left in the trunk. I didn’t expect a car wash or vacuum but assumed it was a possibility. Neither were performed. Apparently the problem is fixed with a harness addition. Confused and satisfied?
7/15/2025
Tom P. VERIFIED CUSTOMER
Trying to schedule online was a nightmare
7/13/2025
Sylvain D. VERIFIED CUSTOMER
This is the second time my vehicle goes in for service. Both times we mentioned issues with a front plastic piece under drivers seat always unsnapping. Both times I was told it was just out of place. I know this.
I keep snapping it back myself. I was assured all was good. Now again, I get in my car and it’s out of place AGAIN.
Quite disappointed this issue isn’t fixed. Could we order a replacement part instead of trying to blame how we’re getting in and out of the car.
7/12/2025
Gregory H. VERIFIED CUSTOMER
Took good care of us????
7/12/2025
Donald R. VERIFIED CUSTOMER
Will oblige
7/12/2025
Becky H. VERIFIED CUSTOMER
Great service and gentleman
7/12/2025
Dean B. VERIFIED CUSTOMER
Service was completed in timely manner.
7/12/2025
Kelly G. VERIFIED CUSTOMER
Trevor was absolutely fantastic to work with. He kept me well informed about what was happening with my vehicle. My vehicle's issue was challenging for the team to diagnose and required ordering parts on two different days. Trevor took the time to inform me and helped me feel the process was transparent and that I was updated as much as possible. I appreciated his customer service!
7/12/2025
Robert R. VERIFIED CUSTOMER
You did very well in helping us
I would like to make an appointment with Trevor regarding a little **** damage that had occurred while we were driving and left a small dent on the hood and a chip in the paint
Trevor mentioned there is someone that comes in to do paint repair
I would love to make an appointment ****-****-xxxx. Thank you so much.