I love you guys so professional and easy to get down for service from Hastings. Thank you again.
10/10/2023
Glenn M. VERIFIED CUSTOMER
The mechanic that repaired the damage on the undercarriage of my vehicle
did an excellent job of explaining how he completed the repair. His employee code on the repair order was A17 (did not get his name). Could not have asked for BETTER service.
10/9/2023
Robert Z. VERIFIED CUSTOMER
Good service
10/9/2023
Diane L. VERIFIED CUSTOMER
Also thanks to the service manager for taking the time to explain and correct my setting for proper air flow on my windows. And my automatic car start. He was very helpful.
10/9/2023
Alex S. VERIFIED CUSTOMER
Korey has been nothing short of great. His customer service is exemplary and he is always willing to talk through what is going on and what maintenance relayed to him too.
10/9/2023
Steven T. VERIFIED CUSTOMER
Great job by Sara and staff.
10/8/2023
Sandra P. VERIFIED CUSTOMER
Will give positive response
10/7/2023
Sarah T. VERIFIED CUSTOMER
Korey was very professional and friendly.
10/7/2023
Peggy L. VERIFIED CUSTOMER
Courtney was extremely courteous and informative. Helpful on making sure all my concerns were addressed
10/6/2023
Larry S. VERIFIED CUSTOMER
Excellent service. Great staff!
10/6/2023
Jillian B. VERIFIED CUSTOMER
Thank you! I’m so relieved to have my repairs completed!
10/6/2023
Thomas E. VERIFIED CUSTOMER
Courtney, Chris, and Jeff are absolutely top notch. Truly appreciate all they do for us.
10/6/2023
James T. VERIFIED CUSTOMER
Communication is lacking! We were there for a key programming for our second key, was to be a 45 minute appt. They decided to do the tonneau cover recall fix at the same time but did not tell us they were doing that, 2-1/2 hours later they drove us home and brought our truck back to us an hour later! We would have made other arrangements if we would have known it was going to take that long! This is not the first time I have been there for an extended period of time without any kind of communication!!
10/6/2023
Kathleen R. VERIFIED CUSTOMER
Courtney is very customer service oriented and professional. She does a great job.
10/6/2023
Roland S. VERIFIED CUSTOMER
Service is always great!!!
10/6/2023
Robert P. VERIFIED CUSTOMER
Thank you for your excellent service! It’s always timely, and friendly.
10/5/2023
Toni H. VERIFIED CUSTOMER
He said that he would be given us a quote on tires, but didn’t. He also asked us if we wanted them to change the rear wiper and a light bulb…. We said yes do both, we were charged for the light bulb, but not the rear wiper blade, so we didn’t think it was done.
10/5/2023
Deanna D. VERIFIED CUSTOMER
???? Mouie Bueano
10/5/2023
Sandra S. VERIFIED CUSTOMER
Courtney made sure my requests and needs were met. I am very happy with this Battle Creek crew.
10/5/2023
Erik A. VERIFIED CUSTOMER
Korey did a thorough job explaining what they checked out and really spent a good amount of time making sure I was well informed.