Waited 2 hours with no updates for an oil change and tire rotation. Would’ve at least appreciated some communication regarding how long I’d be there, it’s never taken that long before.
9/9/2023
Daniel S. VERIFIED CUSTOMER
Great experience , Courtney is very cheerful and helpful
9/9/2023
Dwight C. VERIFIED CUSTOMER
Happy to assist. Especially when Customer Service is so well demonstrated!
9/9/2023
Teresa D. VERIFIED CUSTOMER
Always friendly!
9/9/2023
Jonah L. VERIFIED CUSTOMER
Courtney was incredible to work with. Everyone was kind, efficient, and hard working. This is a great operation.
9/9/2023
Sylvia D. VERIFIED CUSTOMER
1. The tire warning on the dashboard came on after 20 miles. I am hoping it is a matter of tire pressure there she has hello good morning let’s go in the new tires.
2. I waited four hours for my car. I would’ve appreciated receiving an estimate of the amount of time brakes and tires would take. I would not have scheduled an appointment so close to employee lunch break. Your offer of shuttle service was appreciated. I just had no idea. Things would take so long come on come on.
9/9/2023
Ronald B. VERIFIED CUSTOMER
Great job
9/9/2023
Mark C. VERIFIED CUSTOMER
Very kind folks! Appreciate their honesty!!
9/9/2023
Thomas C. VERIFIED CUSTOMER
Loaner was not available. Told service would be about 1 hour. Was nearly two hours and that was with an appointment.
9/9/2023
Johannee D. VERIFIED CUSTOMER
Sara is always super helpful
9/8/2023
Dave K. VERIFIED CUSTOMER
We were not given a checklist with your findings of the condition of the car.
We were not given papers about the warranty of the battery.
We were happy with the service done on the car.
9/8/2023
George M. VERIFIED CUSTOMER
Great service!
9/8/2023
Chris O. VERIFIED CUSTOMER
The team was great even working through new technology. I did provide feedback to advisors how the new technology could do a better job on communication. Thanks!
9/8/2023
Joe L. VERIFIED CUSTOMER
Great job
9/8/2023
Douglas S. VERIFIED CUSTOMER
To late now, fixed problem myself, miss lead by salesperson about warranty I was sold. Service department couldn't show me anything that demonstrated they did anything to check issue. Just said everything checks out ok. Bring it back if it happens again. So, I've got a 2year old car that I need to carry a jump pack around for next time it don't start, what a joke. It took me 2 minutes to see no green status eye on battery. It was clear, bad battery per owners manual. Not covered under the platinum warranty/ bumper to bumper I was sold, after only having car for 4 months. I'm not happy
9/8/2023
Richard T. VERIFIED CUSTOMER
Very friendly and gave a very thorough explanation of the service.
9/8/2023
Rollin R. VERIFIED CUSTOMER
Korey does a great job.
9/7/2023
Melissa P. VERIFIED CUSTOMER
Excellent customer service and thorough explanation of issues