Vehicle has been in twice and service light is still on. I have about 300 in lost wages dropping it off and picking it up.not count all the other financial hardships this caused.
6/2/2026
William M. VERIFIED CUSTOMER
You charged 85 the first day and misdiagnosed the issue which was not repaired as nothing was done. No credit showed up on today’s bill for that 85 even after asking for it. I guess your willing to sell my loyalty for less then I expected as my level of trust has diminished.
6/2/2026
John P. VERIFIED CUSTOMER
Everything was just wonderful at sunshine Toyota, except the fact that when a customer has to wait a long time they should be notified by the tech or the service person so that some arrangements can be made to either leave and be picked up later or whatever the accommodations may be the customers time is just as important as the technicians time a customer should not have to wait any time longer than an hour two hours and 15 minutes is a little excessive and it was going to be longer. Had this problem once before looks like not much has improved.
6/2/2026
Becky M. VERIFIED CUSTOMER
I was impressed with the waiting room and how nice everyone was. Thank you
6/2/2026
Orval K. VERIFIED CUSTOMER
Unsatisfied again
5/30/2026
Susan G. VERIFIED CUSTOMER
The great service is why I bought Toyota again with my last car. I can get in quickly, the waiting room is comfortable, bathrooms pristine, and I appreciate drinks and snacks ( especially if I missed lunch!). I get updates about how the service is going while I wait.
5/30/2026
William C. VERIFIED CUSTOMER
Excellent as usual
5/29/2026
Zhao H. VERIFIED CUSTOMER
My footpad got dirty due to staff’s oily shows.
5/29/2026
Rachel F. VERIFIED CUSTOMER
Everyone was very nice and professional
5/29/2026
Andrew D. VERIFIED CUSTOMER
Service advisor Sara ****, i had to reach out to dealership for any updates on my truck every time my pick up date got pushed back I had to call them for every update, my truck was pushed back 2 weeks from the original due date, would've been nice to be offered a lender vehicle since it was 2 weeks past the date but not a deal breaker.
5/27/2026
Stephan J. VERIFIED CUSTOMER
All the service managers are wonderful (especially Courtney). Thank you for an overall staff who are caring and performing so well!
Thank you All!
5/27/2026
Dennis P. VERIFIED CUSTOMER
Just that job well done
5/26/2026
Joseph J. VERIFIED CUSTOMER
Sara, a true professional through and through!
5/26/2026
Betty T. VERIFIED CUSTOMER
The service was great. Thanks
5/24/2026
Harry Q. VERIFIED CUSTOMER
Excellent customer service as always.
5/23/2026
Andrew K. VERIFIED CUSTOMER
Had an appointment at 8 and didn't leave with my truck until 11:20 for a tire rotation and inspection. They made it up to me by giving a discount, but I missed my plans at 11.
5/23/2026
Michelle L. VERIFIED CUSTOMER
Very helpful and very courteous!
5/22/2026
Wes N. VERIFIED CUSTOMER
I was disappointed the price I was quoted ended up $200 more than the quote. Sara did good at getting it corrected but the remains a concern.
5/22/2026
Alysa C. VERIFIED CUSTOMER
Sara was awesome! Very knowledgeable and courteous! Customer service at the highest!
5/21/2026
Katherine B. VERIFIED CUSTOMER
Ron was very nice and professional and had a great customer service attitude.