He did a great job and very knowledgeable about his work and job
5/11/2024
Joan S. VERIFIED CUSTOMER
Professional, polite and prompt!
5/11/2024
Gerald H. VERIFIED CUSTOMER
Jaylynn was absolutely fantastic
5/11/2024
Matthew H. VERIFIED CUSTOMER
I was referred to a email message to get information about my vehicle I like taking to people and I don't even check my email on a regular basis
5/11/2024
Anthony L. VERIFIED CUSTOMER
Good job
5/11/2024
James R. VERIFIED CUSTOMER
Very professional with good customer service.
5/11/2024
Deborah E. VERIFIED CUSTOMER
My service advisor **** was amazing, the turn around time for service with my truck was over 3 weeks.
5/11/2024
Sammy P. VERIFIED CUSTOMER
Great service as always
5/11/2024
Debbie W. VERIFIED CUSTOMER
Michael was great.
5/11/2024
Debra B. VERIFIED CUSTOMER
Checkin and checkout was quick. Wait wasn’t too bad, considering I didn’t have specific appointment time but had to be worked in. Elvis kept me updated
5/11/2024
Watertight Roofing. VERIFIED CUSTOMER
They did not reset any of the electric gauges.
5/10/2024
John G. VERIFIED CUSTOMER
Good work
5/10/2024
John K. VERIFIED CUSTOMER
Nice young man. Got shop Forman for 2nd opinion. My F150 and my wife's Edge will only ever be serviced @ Akins.
5/10/2024
David S. VERIFIED CUSTOMER
Jaylynn was the greatest. She kept me informed throughout the service. I started outside with my dog most of the time and she even tracked me down to keep me informed. As I said “she was great and the service went well too”, keep up the good work!
5/10/2024
Brad L. VERIFIED CUSTOMER
I was well taken care of by ****. He kept me informed throughout the process.
5/10/2024
John C. VERIFIED CUSTOMER
Things just aren't like they used to be you hook it up to the computer and if it doesn't complain there's no problem you can see the rough idle. I would have expected the air filter change maybe the plugs changed any kind of cleaning and fuel system just assume that kind of stuff but it didn't happen. I explained I had put in no new fuel so I assume that's the same gas it's been in there for four or five months. **** Thurman did fine but it's just the system in place not like when I was a teenager. we would have to dig in and find our own Solution. my brother is a Master mechanic .. make no mistake this is a management issue.
5/10/2024
John H. VERIFIED CUSTOMER
First time having Mike **** as our service advisor. What an incredible person to represent Akins service!
He kept me informed every step of the way. He’s a keeper!!!!!
Great job replacing our windshield. Thank you
5/10/2024
David L. VERIFIED CUSTOMER
Thank you James for setting the standard of customer service and representing your company well! James kept me updated and gave me all the information I asked for. Thank you again James!
5/10/2024
Crystal M. VERIFIED CUSTOMER
Super friendly!! in and out in 45 mins great job. Great job!
5/10/2024
Diane V. VERIFIED CUSTOMER
I was happy with the service I received.Mr. Redmond was helpful explaining what was wrong and getting my car back in a timely matter.