From rolling in to rolling out we were treated with the utmost respect. I have never had my ford service anywhere else
6/28/2026
Jere N. VERIFIED CUSTOMER
**** was wonderful to work with. Cost of labor was much higher than I expected which was not ****’s fault. He kept me informed at every step and did everything he said he would do. Checked out suv thoroughly since I am leaving on a road trip. **** is definitely an asset to Akin Ford
6/28/2026
Robert W. VERIFIED CUSTOMER
Nick was great! Knowledgeable and explained everything. Got the parts needed asap and kept me informed. Can’t ask for more than that.
Robert
6/27/2026
John D. VERIFIED CUSTOMER
I am now a customer for life! Customer service here is second to NO OTHER FORD places in the area. Do yourself a favor and drive a little extra if you have to. Westley is a great communicator, not gonna try and upsell you on anything, and will let you know the timeframe they expect things to get done. HIGHLY RECOMMEND!
6/27/2026
Carolyn S. VERIFIED CUSTOMER
Nick was very pleasant and answered all my questions.
6/27/2026
Len S. VERIFIED CUSTOMER
Thank you for the quality professional service !
6/27/2026
Peyton M. VERIFIED CUSTOMER
I brought my car in for an oil change and tire rotation on 6/25. The last few times I’ve brought it in, my car has left the shop with a vibration that happens when I reach 55 mph. I strongly believe that it’s due to my tires being out of alignment when they’re rotated.
Other than that, Wesley Gentry was a nice guy!
6/27/2026
Thomas S. VERIFIED CUSTOMER
Ashton kept me advised throughout the process. He was very courteous
6/27/2026
Sagan S. VERIFIED CUSTOMER
I like Nick! He’s kind !
And I love the coffee you offer to clients.
6/27/2026
Spyros G. VERIFIED CUSTOMER
Quick service.
6/27/2026
Barry P. VERIFIED CUSTOMER
Service was great today and fast. Mike was excellent and very helpful
6/27/2026
Mcever Meat,. VERIFIED CUSTOMER
Akins service sets the bar for service from the service writer upon arrival to departure. I wish I could have worked for Akins before retirement. GO AKINS!
6/27/2026
John D. VERIFIED CUSTOMER
Great service
6/27/2026
Steven R. VERIFIED CUSTOMER
Mike **** did a very good job, and was a pleasure to work with.
6/27/2026
Linda M. VERIFIED CUSTOMER
He was very helpful and explained the problem to my husband.
Always great service here.
6/26/2026
Eric E. VERIFIED CUSTOMER
Nicholas was professional in every way and kept me informed of progress. He was also very knowledgeable about the diagnosed problem and helped relay helpful information to assist me in making a
Decision.
6/26/2026
Loriann B. VERIFIED CUSTOMER
Mike was very nice courteous and informative. I was very pleased with him.
6/26/2026
Tonya D. VERIFIED CUSTOMER
Great job!
6/26/2026
Jesse A. VERIFIED CUSTOMER
Jonah was kind and professional. I love the service that Akins offers. My only wish is that the time it takes to service my truck could be reduced. I sometimes take my truck to other oil change places because I don't always have the time it takes to receive the quality service that Akins offers.
6/26/2026
Michael G. VERIFIED CUSTOMER
Service team worked quickly to address recalls and determine the vehicle was not affected by the defect. Then completed the oil change and we were able to get my sons jeep back to him faster then we anticipated. Excellent communications with our service advisor kept us updated regularly on the process.