This has been an experience that I did not think still possible. The staff were amazing. **** was outstanding and went above and beyond to make sure I was safe and still mobile. My vehicle was repaired much sooner than I expected. I have been a customer of Akins for a little over a year now. My sells man Jameson was very professional and did an outstanding job. This has leads me to believe the Akins team really has there stuff together and are more than just a large dealership they are also a small family that always welcomed you home.
5/9/2026
Kenneth W. VERIFIED CUSTOMER
Christian Escoe was awesome to work with.
5/9/2026
Gustavo V. VERIFIED CUSTOMER
The parts and service staff—just like the rest of the employees at Akins—always do a very good job on all my trucks.
5/8/2026
Susan M. VERIFIED CUSTOMER
Extremely polite and helpful
5/8/2026
Rick T. VERIFIED CUSTOMER
I need my service report.
5/8/2026
Jack R. VERIFIED CUSTOMER
Matthew is the best!
5/8/2026
Sara D. VERIFIED CUSTOMER
He was a great help, going above and beyond to check in on the situation even as the vw dealership advisor was very unresponsive and not great at communicating. I appreciate Brandon's patience and dedication to resolving this for us.
5/8/2026
Raymond D. VERIFIED CUSTOMER
Mike was great! He greated me when I got there, kept me updated and came and got me when my car was ready. He explained what was done and had me on my way in no time!
5/8/2026
Patricia A. VERIFIED CUSTOMER
Jonah was very helpfully. It took 1 month to finally get our car fixed. Had to take back 3 times. They were very good about giving us a car to drive and making sure our car was finally fixed.
5/8/2026
Simon R. VERIFIED CUSTOMER
The process was smooth and everyone was very friendly. That’s why we love Akins!
5/8/2026
Lawrence J. VERIFIED CUSTOMER
Erica Roe is the best!
5/8/2026
Katherine K. VERIFIED CUSTOMER
Excellent service cc ice. Rudy listened to me closely, explained clearly that I needed new tires, Gabe me a range of options and even arranged a ride home with car delivery so I wouldn't have to wait for work to be done. I can't recommend him and akins more.
5/7/2026
Mark W. VERIFIED CUSTOMER
I had absolutely nothing to complain about... Need I say more.
Thank you
5/7/2026
Brandon N. VERIFIED CUSTOMER
From the build, to completion and even after the purchase….Best service you could ask for! I wouldn’t want to go through anyone else. These guys are a one stop shop!
5/7/2026
Cynthia O. VERIFIED CUSTOMER
Repaired everything and supplied me a vehicle. To drive which was appreciated
5/7/2026
Eric D. VERIFIED CUSTOMER
He did a great job
5/7/2026
Lori S. VERIFIED CUSTOMER
**** was very helpful and answered all my questions. Thanks for the excellent service.
5/7/2026
Will B. VERIFIED CUSTOMER
Melvin promised and delivered. Everyone I came contact with at dealership are committed to the customer. Thank you to all your employees and I am bringing all my work to y’all.
5/7/2026
Raymond M. VERIFIED CUSTOMER
Very effective and customer first attitude in providing my service
5/7/2026
Danny F. VERIFIED CUSTOMER
I was a little frustrated based on expectations set by Ford’s call center techs. Mike dealt with me with a positive attitude and I could tell he did not want to deliver another failed expectation. Mike was great and an example of why I go out of my way to visit Akin Ford instead of any other.