Everyone at the dealership that I had contact with were very accommodating and all my concerns were handled swiftly and completely. Love this dealership!
6/24/2026
Krystal D. VERIFIED CUSTOMER
Excellent service! Thank you!
6/24/2026
Roy C. VERIFIED CUSTOMER
Thanks Mike!
6/24/2026
Eric B. VERIFIED CUSTOMER
Have always enjoyed going to Akins Ford , in Winder Georgia , Mr.Yearwood was on top of what ever was needed !
I use to drive from Alpharetta back in the ‘90s just to walk the lot!
Never have I had a bad experience at Akins Ford , love this place ! Thank you to the Akins Family for starting this business.
6/24/2026
Doua Y. VERIFIED CUSTOMER
Brandon is an excellent service rep. I appreciate his promptness in getting my truck register and ready for the tech to work on.
6/24/2026
Anne R. VERIFIED CUSTOMER
Very professional tech and speedy.
6/24/2026
Brent B. VERIFIED CUSTOMER
Excellent service. Very helpful.
6/24/2026
Robert C. VERIFIED CUSTOMER
The truck shop was great
6/24/2026
Mark O. VERIFIED CUSTOMER
Very much appreciate Vanessa’s white glove service when the challenge with my King Ranch was resolved with passion
6/24/2026
Janie W. VERIFIED CUSTOMER
The only thing I would like corrected is to change the name on my account. This is Tom Wicker and I own the Jeep and my wife Janie has never brought the Jeep for service. I’ve spoken to my service advisor about this 3 or 4 times but it’s never been charged.
Thanks
Tom Wicker
****-****-xxxx
6/23/2026
John C. VERIFIED CUSTOMER
Overall, good and easy process. Pick up and drop off option is great. Only mark is that we discussed avoiding the cabin air filter replacement and thus reducing the overall bill by approximately $90 per the phone conversation. The cabin filter was not replaced per service records and I was billed the full price anyway.
6/23/2026
Anthony S. VERIFIED CUSTOMER
Very efficient and stress free. Usually service advisors try to sell you in additional services. Wesley knew what I came for and delivered without any sales pitch
6/23/2026
Kevin C. VERIFIED CUSTOMER
**** was friendly, courteous and had my service done before I expected it to be done. I appreciate **** and him looking after me and my truck.
6/23/2026
Andy R. VERIFIED CUSTOMER
Did a good job communicating everything.
6/23/2026
Bryant H. VERIFIED CUSTOMER
I have trust in her
6/23/2026
Blakely F. VERIFIED CUSTOMER
Mike was great to work with. I will definitely be back to work with him in the future.
6/23/2026
Mike H. VERIFIED CUSTOMER
I truly enjoyed meeting Mike . I thought I had already submitted a comment earlier.guess it didn’t work. Mike was very professional. Could not be a nicer fellow . So far , so good with work preformed . Thank you !
6/23/2026
Mark W. VERIFIED CUSTOMER
Ms Roe had a desire to deliver exceptional service but lacked updated knowledge of Ford programs. I brought my vehicle in based on a non functioning back up camera. I had a specific service letter from Ford Corporate advising that the camera would be replaced without charge following inspection. After 3 days, Ms Roe contacted me to advise that I needed a new camera at a cost of about $750. She seemed surprised that the camera was the entire reason for the service and was not aware of the Ford authorized program. Camera not replaced and still not functioning. I don’t fault Ms Roe. She needs better in house communication of existing service programs.
6/23/2026
Jay D. VERIFIED CUSTOMER
I purchased wheels & tires from wild willies & after 5 return visits for the same thing I made all the calls no one contacted me. I had to get multiple rides,my wife went & sat 9hrs on 3 visits I finally went to get & wasn't left out after I got another ride up there it was locked in the fence unable to get.not what we agreed on so that means I had get another ride the next day finally when I got the truck still issue,right before I got home the sensors started reading I thought I can't do this anymore I called manager to let him know that I should be good I really didn't have a first time experience I love my new wheels & tires but was exhausted with what I had to go thru to get them
6/23/2026
Kathy W. VERIFIED CUSTOMER
Always excellent service, courteous, knowledgeable, patient, very helpful