The Akins team is always first rate. I have 2 vehicles purchased new from Akins and I’ve never had any complaints at all. First class all the way!
6/22/2026
Phil E. VERIFIED CUSTOMER
Fast and great service to replace Nox 11 sensor for the fourth time. Hope the problem is finally solved......
6/22/2026
Dustin Y. VERIFIED CUSTOMER
Had to add a quart of oil when I got home oil was at add line
6/22/2026
Richard T. VERIFIED CUSTOMER
I already answered my 1 question
6/21/2026
Matthew G. VERIFIED CUSTOMER
We took our car in for heads up display not working and would not power on at interment times. Service center kept the car over a week and picked the car up and the next day the screens goes blank again. Feeling annoyed. Service guy said they did recreate the problem one time but couldn’t find a reason for the power failure. Rudy the service person did contact us several times along the way and was going to try and get a screen replacement if he was allowed him to but when we picked up the vehicle the service tech didn’t see were the screen was replaced. And the problem is still there. This screen tells you speed, fuel level, doors opens, gear your in etc.. Without it your guessing on everything.
6/21/2026
Benjamin S. VERIFIED CUSTOMER
Good service
6/20/2026
Sherri S. VERIFIED CUSTOMER
Wesley was great, greeted me promptly and got everything taken care of in a timely manner. Definitely an asset to Akins!
6/20/2026
Deon W. VERIFIED CUSTOMER
Fast and dependable.
Great job!
6/20/2026
Jose M. VERIFIED CUSTOMER
She was awesome and very helpful.
6/20/2026
Chris C. VERIFIED CUSTOMER
Vanessa was my service advisor from the first call I made about bringing my vehicle in to have it inspected to the time that I left, she kept me update and answered any questions I had. She's very pleasant to talk to and highly recommend anyone going to Akins Ford
6/20/2026
Dennis W. VERIFIED CUSTOMER
Great service
6/20/2026
Coy B. VERIFIED CUSTOMER
The service was great. My truck was taken care of in a great and timely manner.
6/20/2026
James W. VERIFIED CUSTOMER
You guys always do a great job! We don’t use any other dealer!!
6/20/2026
Larry L. VERIFIED CUSTOMER
Great job Wesley and senior brake technician fixing my brakes. Best, Larry
6/20/2026
James B. VERIFIED CUSTOMER
The Pacifica has hand controls to accommodate my wife’s disability. Somehow the hand controls were disengaged during service and my wife had trouble driving the van. She had to stop the van in the parking lot and waited for me to find her. I want back into service and an advisor came out and together, we figured out the problem. I will say that an employee on a golf cart saw what was happening and did not offer to ride me back into the service area, that was not good !
6/20/2026
Chad A. VERIFIED CUSTOMER
Wesley was great! Kept me up to date on repairs. The truck drives 10 times better than the day I bought it. Thank you so much.
6/19/2026
Ayden M. VERIFIED CUSTOMER
You guys are always fast, professional and super friendly.
6/19/2026
Stewart Stainless. VERIFIED CUSTOMER
Jaylynn was awesome..
6/19/2026
Danny E. VERIFIED CUSTOMER
Thanks good job and quick
6/19/2026
Christian L. VERIFIED CUSTOMER
Failed to complete services that were paid for then lied about it. Multi point inspection had incorrect or made up data.