I will have several comments. **** was great. Ford not so much
5/20/2026
Charles H. VERIFIED CUSTOMER
Thanks again
5/20/2026
Marcy T. VERIFIED CUSTOMER
Immediate attention as I entered Service Lane
Focused listening to my concerns/issues/questions and well thought through responses
Mentioned money saving offers including bonuses
Ultimate courtesy and attention to detail
Thank you, Rudy!
5/20/2026
Jeanna S. VERIFIED CUSTOMER
Wesley was super attentive and customer service was excellent.
5/20/2026
Eduard V. VERIFIED CUSTOMER
Manager ignores to preform what I asked him to do. I’m very disappointed, have to take my car and look for help somewhere else.
5/20/2026
Gardner'S Salon. VERIFIED CUSTOMER
The issue I am having did not get resolved. This has been the third time
and I left it for several days.(1-week)
It is not a mechanical issue but it has to do with the back-up camera and the navigation/main screen in the vehicle. There is a big blind spot when I back up due to the inability to see behind me due to the size of the vehicle. I’m hoping this issue is resolved this next visit. It is tough serving with out my tools and parts. Thanks
5/20/2026
Winford L. VERIFIED CUSTOMER
Always a great experience
5/20/2026
Scott S. VERIFIED CUSTOMER
Just a great experience...very professional!
5/20/2026
John C. VERIFIED CUSTOMER
Erica has always been very kind. Her customer service is excellent. Alina ford always takes care of my vehicles. They go over and above to satisfy.
5/20/2026
Kristy M. VERIFIED CUSTOMER
Very professional, thorough, and polite.
5/20/2026
Charles P. VERIFIED CUSTOMER
Great!
5/20/2026
Keith M. VERIFIED CUSTOMER
Service Writer was very nice. I told him I wanted the Works and he informed me that it was a BOGO and my next service would be free. What a nice surprise. I prefer to bring my truck in for service. I really like your dealership.
5/20/2026
Sandra B. VERIFIED CUSTOMER
Wesley is the MAN!!!
5/19/2026
Ashley M. VERIFIED CUSTOMER
The service tech changed my brand new rain x wiper blades out for some cheap ones without asking if it was ok. Y'all had to send a field tech to my job to bring me my good ones back.
5/19/2026
Terri P. VERIFIED CUSTOMER
Very helpful and professional
5/19/2026
Mike M. VERIFIED CUSTOMER
Vanessa was very professional and I appreciated the update from her when the repair was going to be a little longer than expected. I would highly recommend Akins service and sales dept. You make it easy to do business with you. Thanks again.
5/19/2026
William R. VERIFIED CUSTOMER
Always great service
5/19/2026
Edward L. VERIFIED CUSTOMER
Very impressed with Matthew Phillips and his professionalism. Very patient with me and took time to answer my questions on the recent purchase of my Ford F-150. He definitely exemplifies the Ford attitude. Enjoy the waiting area my first time there good job akins Ford before making me feel appreciated. ????
5/19/2026
Robert E. VERIFIED CUSTOMER
Legendary
5/19/2026
John M. VERIFIED CUSTOMER
Very professional and knowledgeable about her job. Had ny car out front for me since I was running late getting there.