Josh moore did an excellent job of staying in contact with me and letting me know where things stood with my truck throughout the several days Akins had it.
2/8/2024
Real Estate. VERIFIED CUSTOMER
Phenomenal!!! Everyone we interacted with was professional and courteous.
Vanessa was by far the best advisor that we have ever encountered. She was extremely knowledgeable and attentive. The level of service that was provided will never be forgotten. My husband and I agree that we do not want to buy a car from anyone else because no other dealership can compare to the level of service. Thank you for everything and we are extremely grateful!
2/8/2024
Shane P. VERIFIED CUSTOMER
Allen did a great job listening to me and understanding what issues I was having with my 2023 Ram 1500. Everything was fixed during the service and my vehicle was delivered on time. Thanks for keeping me updated.
2/8/2024
Bryan H. VERIFIED CUSTOMER
Very nice and approachable. Explained issues well.
2/8/2024
Brandon K. VERIFIED CUSTOMER
Give Josh a raise, he goes above and beyond
2/8/2024
Harry H. VERIFIED CUSTOMER
This was our first exposure to Ford service and Aikens Ford specifically. My standard for comparison was the Mercedes Benz service for our cars in Athens GA. Our experience with Michael convinced us that Aikens has the capability to meet and exceed our expectations. Thank you for a smooth experience.
2/8/2024
Craig D. VERIFIED CUSTOMER
Thank you.
2/8/2024
John K. VERIFIED CUSTOMER
I've used Akins Service for years now and have always been very satisfied. **** did a great job of communicating with me about my service needs and costs as I was off site.
2/8/2024
Nelson H. VERIFIED CUSTOMER
No comment.
2/8/2024
Graham M. VERIFIED CUSTOMER
I bought my truck at Atkins but I only recently started using you for service. I have used 4 other Ford dealerships previously and Atkins is by far the best experience.
2/8/2024
Cynthia M. VERIFIED CUSTOMER
Vanessa stayed on top of things and kept us informed on the status. She was very efficient.
2/8/2024
Pete F. VERIFIED CUSTOMER
Akins Ford Mobile Service team was amazing and extremely helpful when I needed my new key fob programmed. Jordan McDaniel was very informative and explained the whole process thoroughly. The service technician contacted me as promised and arrived when expected. He was very professional and knowledgeable and explained the entire process. He also enlightened me as to the services they provide with their mobile service team. I was highly impressed and would definitely recommend using this service for your vehicle needs!
2/8/2024
Duane S. VERIFIED CUSTOMER
**** was very professional and informative. An outstanding addition to your team.
2/8/2024
Sara B. VERIFIED CUSTOMER
Everyone was nice to me. I trust Akins with their service. I’m retired so I don’t mind the wait .
2/8/2024
Chuck W. VERIFIED CUSTOMER
Five star service continues. I’m
Always well taken care of
2/8/2024
David W. VERIFIED CUSTOMER
Jordon was Awesome!
2/8/2024
Jeremy I. VERIFIED CUSTOMER
N/A
2/8/2024
Rebecca V. VERIFIED CUSTOMER
Very pleased
2/7/2024
Barbara G. VERIFIED CUSTOMER
Every one was so nice. They explained every detail that they were doing to my vehicle. I really enjoyed my stay with y’all!
2/7/2024
Ronnie N. VERIFIED CUSTOMER
The service I received was terrific!!!! My 2017 3500 Dodge RAM truck was overdue with recall work that needed to get done. Erica Roe went above and beyond in getting me scheduled and resolved all issues and quickly gave me back my truck. I appreciate your great service and will definitely return whenever I need more work done to it. Sincerely Ronnie