This was the best experience I’ve had at Akins. Josh is very thorough and great at communicating. Will definitely ask for him next time.
2/5/2024
Curtis J. VERIFIED CUSTOMER
Great service as usual. Thanks
2/5/2024
Michael S. VERIFIED CUSTOMER
Akins always listens and makes sure I am happy.
2/5/2024
Mark H. VERIFIED CUSTOMER
**** was a great service advisor. Very professional and I appreciated his attention to my vehicle needs.
2/5/2024
Gary T. VERIFIED CUSTOMER
Great service, thank you!
2/5/2024
Dustin R. VERIFIED CUSTOMER
Awesome service, great facility excellent experience
2/5/2024
Angela H. VERIFIED CUSTOMER
Offer me a loaner car since I have purchased this car and 2 others from your company. Give me the diagnosis quicker than 5 days. Not make my bill more than the amount you quoted me. I have lost all confidence in your service department.
2/4/2024
Douglas S. VERIFIED CUSTOMER
Very good service
2/4/2024
Tim W. VERIFIED CUSTOMER
This was my first visit to Akins Ford. I was about 13th in line - I was impressed how quickly the team checked in the folks ahead of me! By 6:45 am (opened the doors at 6:30) I was sitting - relaxing! They told me 1 1/2 hour wait! By 8:30 am I was on my way home! I have never seen dealership run this way. Very efficient!
2/4/2024
Patrick C. VERIFIED CUSTOMER
**** communicated every step and his customer service was amazing. Thank you
2/4/2024
Randy F. VERIFIED CUSTOMER
Definitely. Kati is an excellent professional and has great communication skills. You are lucky to have her.
2/4/2024
Dana C. VERIFIED CUSTOMER
The staff was friendly even though it was past closing hours before they were finished.
2/4/2024
Kristina B. VERIFIED CUSTOMER
He worked hard to get my explorer repaired as quickly as possible because I did not have a loaner car. Always kept me up to date on the progress
2/4/2024
Stephen L. VERIFIED CUSTOMER
**** was great! He was very helpful, friendly, and professional!
2/4/2024
Publix (. VERIFIED CUSTOMER
Michael did an excellent job getting my company truck serviced and repaired. Thank you.
2/4/2024
Smith A. VERIFIED CUSTOMER
My millage was recorded wrong. This could impact my warranty based on services completed.
2/4/2024
Sue B. VERIFIED CUSTOMER
Mr. Bellflower and all of the Service Associates were very pleasant to talk to and paid attention to what my concerns were. I feel that they have done everything necessary to get my Ram working again. I have not tried to start it since I drove it home. It seems great. I know that I can depend on everyone if I need service again. Kudos to the service team, the office staff and my check out associate for their kindness. Also very pleased that my warranty was honored. Thank you all!
2/4/2024
Bonnie D. VERIFIED CUSTOMER
Mike was fantastic! He updated me on every step of my repair. He also found an open recall on my vehicle and got me on the list to get it fixed once a fix is decided on. I’m very satisfied
2/4/2024
Mandi B. VERIFIED CUSTOMER
Josh Kern provided excellent customer service. I appreciate that he went above and beyond to keep me updated the entire time my car was in the service department and kept me informed with everything that was going on. With a full busy work load he still managed to give me daily updates on the progress and I couldn’t have asked for better service . A big thanks to Josh Kern, Rusty Stewart and the entire team at Akins . You all are great !
2/4/2024
Josh R. VERIFIED CUSTOMER
Eric was very patient with me and solved every issue I was having. He did so with complete understanding and great communication.