Jordan and Joshua are very professional, dedicated employees and did and excellent job.
2/10/2024
John H. VERIFIED CUSTOMER
Vanessa is the best. She met me and explained everything and said it would take about an hour. They had it done in less than an hour. Also, she is very responsive to my initial questions and had everything worked out so I was there less than an hour! Awesome !!!!
2/10/2024
Joe B. VERIFIED CUSTOMER
Awesome communication and dedication to figure out the issue
2/10/2024
Jasmine E. VERIFIED CUSTOMER
Great team!
2/10/2024
Christina C. VERIFIED CUSTOMER
Yes,
2/9/2024
Jared C. VERIFIED CUSTOMER
Mike was great and I appreciate his help.
2/9/2024
Rodney H. VERIFIED CUSTOMER
Your service department is impressive and professional, but more impressive the next day when the car failed to start. You sent your mobile service truck to my home and replaced a failed battery within a couple of hours. You went the extra mile in customer satisfaction. .
2/9/2024
Larry D. VERIFIED CUSTOMER
Very professional and helpful, thank you Mike.
2/9/2024
Ann C. VERIFIED CUSTOMER
He was so nice.
2/9/2024
Jimmy F. VERIFIED CUSTOMER
Always exceptional service
2/9/2024
Rachel C. VERIFIED CUSTOMER
Kati Bridges was a very knowledgeable person who greeted you with a smile and made you feel as if your Ford's care was as important to her "Ford" as you. She answered any questions with a fact not intended to promote future care. Just simple facts. "Just crank it and let it run" and drive. Ford's availability the "Best".
2/9/2024
Barbara G. VERIFIED CUSTOMER
Everyone was so polite. I almost enjoyed being there. Everyone was busy but had a smile on their face. The young man, Mr Thurmond was just wonderful. I will always have my vehicle serviced there.
2/9/2024
William T. VERIFIED CUSTOMER
Michael kept me informed from the time I dropped the truck off till when I picked it up. I one when the parts were ordered, when they came in, and when the mechanics started work. The truck was available the exact day he said it would be. Five star experience! I will be buying my next vehicle from Akins.
2/9/2024
Cory R. VERIFIED CUSTOMER
Jaylynn was great, kept us in the loop as to the progress of the Fiesta. Everyone at Akins went above & beyond. Thank you Akins Ford service.
2/9/2024
Hugh H. VERIFIED CUSTOMER
Very easy to check in, but very difficult to check out. Took about 45/60 minutes to check out after I had received a text that it was ready. Overall., no problem! I’ll be back!
2/9/2024
Vicki M. VERIFIED CUSTOMER
We had a great experience. Our service was expedient. Josh was very professional, very knowledgeable and made us feel welcomed. The facility at Aiken is great! Nice place to sit and wait for your vehicle. Great experience!
2/9/2024
Gianni D. VERIFIED CUSTOMER
Eric was fantastic. Communication and explanation was excellent
2/9/2024
Michael D. VERIFIED CUSTOMER
Excellent service!!
2/9/2024
Llc (. VERIFIED CUSTOMER
Was very understanding patient and offered to help. She went above and beyond to compensate the wait. Was available when I needed her the most. Vary fast with response time. I knew was in good hands even though service was doing the work.