After waiting roughly 2 hours and not being able to find Angela, we asked somebody what was going on with the vehicle. At that time, we were told that she had clocked out 20 minutes prior and all we were waiting on was my approval to replace a light, but nobody knew to ask since she had left. Once we realized it, the gentleman got me out within 5 minutes. Was just u happy that she clocked out for the day without tying ends with her customers that were still there waiting.
11/22/2023
Charles A. VERIFIED CUSTOMER
She checked out the car and said all good
Took her longer to get a sticker and apply it, but all good.
Thanks
11/21/2023
Vickie T. VERIFIED CUSTOMER
He was very professional and explained in detail the maintenance needed for my vehicle
11/21/2023
Richard F. VERIFIED CUSTOMER
I didn’t know who the service writer was that came to the vehicle. He never introduced himself. I found out at the end of the visit when asking where I would pay the bill.
11/21/2023
James R. VERIFIED CUSTOMER
Matthew is always so kind and efficient. He makes my visit enjoyable.
11/21/2023
Angela K. VERIFIED CUSTOMER
As always, excellent service!!
11/21/2023
Michelle F. VERIFIED CUSTOMER
I love Lake Charles Toyota!!
11/21/2023
James W. VERIFIED CUSTOMER
Keep up the excellent service ????
11/21/2023
Beverly H. VERIFIED CUSTOMER
Matt always very helpful and makes sure all is taken care of.
11/21/2023
Cherie S. VERIFIED CUSTOMER
Very easy check in, we were early and was able to have the car tended to at that time.
Love the free drinks and food!
11/21/2023
Anthony G. VERIFIED CUSTOMER
All good
11/21/2023
Denice C. VERIFIED CUSTOMER
Michael has always made sure I am taken care of. He makes sure I know the pros and cons before I make a decision. I have thoroughly enjoyed the whole staff at the dealership. Everyone is very friendly and wants to help out in any way they can. Thank you!
11/21/2023
Ladonna D. VERIFIED CUSTOMER
Fast friendly service as always.
11/21/2023
Kenneth D. VERIFIED CUSTOMER
Great service friendly people!
11/21/2023
Clark M. VERIFIED CUSTOMER
1 hundred perc
11/21/2023
Gwendolyn W. VERIFIED CUSTOMER
Answered all my questions and concerns with my vehicle.