Good procedures are used. Verify parts are available before disassembly and excellent communication with the customer. The shuttle van and fast repairs are why I use Lake Charles Toyota.
11/29/2023
Adrian M. VERIFIED CUSTOMER
Outstanding
11/29/2023
Dennis G. VERIFIED CUSTOMER
Very pleasant workers. Enjoyed my visit.
11/29/2023
Blair B. VERIFIED CUSTOMER
She was very nice and professional.
11/29/2023
Criselda W. VERIFIED CUSTOMER
I need Rusty to get back with me regarding my windshield my husband notice some
Noise on his way home pulled over an it’s the trim is loose. Thanks ****-****-xxxx. You can contact me
11/29/2023
Donna L. VERIFIED CUSTOMER
Great Service , Thank Y'all ????????
11/29/2023
Patricia R. VERIFIED CUSTOMER
Consistent exceptional service and now, a free car wash!
Only thing I advise is for Maintenance Team to make sure no codes are displaying before they close the ticket (if you will): Before they deliver the vehicle to Client, make sure no codes are displaying.
11/29/2023
Kenneth H. VERIFIED CUSTOMER
I am very satisfied with the service that was done on my car today
11/29/2023
Vonita L. VERIFIED CUSTOMER
Very nice and helpful
11/29/2023
Sherry J. VERIFIED CUSTOMER
Great service. Kind people.
11/29/2023
Terry A. VERIFIED CUSTOMER
The wait time was very reasonable. I love the shopping area. I love the text messaging feature that keeps you updated.
11/28/2023
Kyle F. VERIFIED CUSTOMER
Mr Matthew was a pleasure to deal with and he was very polite I would recommend him to anyone going to that dealership
11/28/2023
Kevin L. VERIFIED CUSTOMER
Great service, always kept updated. Love Lake Charles Toyota
11/28/2023
Rebecca R. VERIFIED CUSTOMER
Very fast: greeted quickly, inspection was fast and I was on my way. Everyone I encountered was nice, polite & efficient.
11/28/2023
Virgie D. VERIFIED CUSTOMER
You were so very nice and I feel my car was totally taken care of. Virgie D
11/28/2023
Sandra J. VERIFIED CUSTOMER
Very satisfied with the vehicle service and the dealership
11/28/2023
William P. VERIFIED CUSTOMER
After checked in service went smoothly. All employees that helped were outstanding.
11/28/2023
Tracey M. VERIFIED CUSTOMER
Thank y’all
11/28/2023
Shirley B. VERIFIED CUSTOMER
Mr Guillory was amazing, he worked with my insurance adjuster over the phone and checked with me off and on during the day. He is a fine young man. Many thanks to him. You’ll are lucky to have such young men working for you’ll. I could have asked for anyone so nice thank you again Mr Guillory