Great service experience! Matt was professional, friendly, and super helpful!
4/1/2026
Gail S. VERIFIED CUSTOMER
Great service
I got in and out in less than 30 minutes on both of my vehicles..
3/31/2026
Jerry A. VERIFIED CUSTOMER
Yes l was satisfied
3/31/2026
Kathleen C. VERIFIED CUSTOMER
Service was acceptable and timely. Thank you very much.
3/31/2026
Jeffrey L. VERIFIED CUSTOMER
I scheduled an appointment to have the tires rotated and have a large piece of plastic (looks like PVC) removed from the rear passenger tire. They rotated the tires but said they didn’t see the problem. I just assumed that it had worked its way out, but when I got home, I realized that it’s still there in the tire. So now I have to reschedule an appointment to bring my vehicle back in. Doesn’t seem like they tried very hard.
3/31/2026
Kris P. VERIFIED CUSTOMER
Oil changed. Maintainence signal reset.Snack bar on point!
3/31/2026
Steven G. VERIFIED CUSTOMER
Excellent service.
3/31/2026
Karen Y. VERIFIED CUSTOMER
Annie was kind, courteous and sympathetic when I couldn't come up with my insurance policy number. She was totally patient with me, and finally was able to complete my inspection. She is an awesome asset to Lake Charles Toyota!
3/31/2026
Steven D. VERIFIED CUSTOMER
Waited 2 1/2 hours with an appointment for an oil change and tire rotation, when I asked,it was ready and sitting in the ready lot.
3/31/2026
Sonia P. VERIFIED CUSTOMER
Everything went as planned and didn’t take long. I have a lot of confidence in Lake Charles Toyota.
3/31/2026
Teresa B. VERIFIED CUSTOMER
Keep making the customers feel special and not just a number. Love going there to service my vehicles. Great job guys and Michael Guillory.
3/31/2026
David C. VERIFIED CUSTOMER
The service took a long time on my vehicle. Lack of communication. I had to find out on my own that my vehicle was ready.
3/31/2026
Lakisha T. VERIFIED CUSTOMER
Great service
3/31/2026
Mona I. VERIFIED CUSTOMER
great job
3/31/2026
Donna R. VERIFIED CUSTOMER
Michael Guillory is such a good employee for you to have i would not let anyone wait on me I waited till he was back from vacation
3/30/2026
Glen F. VERIFIED CUSTOMER
Excellent dealership
3/30/2026
Ann M. VERIFIED CUSTOMER
Thanks, I was a bit surprised I was out so soon. I know you do good work and I can trust you did what was needed.
3/29/2026
Henry B. VERIFIED CUSTOMER
Awesome team at Lake Charles Toyota
3/29/2026
Sonya H. VERIFIED CUSTOMER
As usual, great service and courteous, professional staff. Wait time was minimum. I also appreciate the fact that the persons doing the oil change never leave the car grungy! Thank you guys! Appreciate you!!!