No shuttle dropped your customer service value. However Clay was great.
1/15/2025
Donna R. VERIFIED CUSTOMER
Michael was the best his computer at check in mess up and didn’t make a ticket but as soon as he realized it he got one made and had me serviced and on my way
1/15/2025
Stephen C. VERIFIED CUSTOMER
Everyone at Lake Charles Toyota From Charles Froe all the way down the Chain Were very IOuststand to me also Christian was a Big Help even the Sales Manger I will recommend Lake Charles Toyota to all my Family & Friends Now in!! Very Great Experience Hands down!! Use to hate going Car & Truck shopping but this trip was Smooth no Headaches!! It was a Very smooth Transaction
1/15/2025
Chantel S. VERIFIED CUSTOMER
Friendly and committed
1/15/2025
Shaina E. VERIFIED CUSTOMER
Prompt and professional
1/15/2025
Barbara N. VERIFIED CUSTOMER
Good job well done
1/15/2025
Anna N. VERIFIED CUSTOMER
Thank you Gaven for being so helpful. Gaven was nice and answered all my questions. He had a new employee with him. I am assuming he was shadowing Gaven. I didn’t get his name but he was great too. A smile goes a long way in my book. Everyone was nice in the place. From the guy sweeping the floor to the guy handing out Nelson’s donuts was the cherry on top. Thank you LC Toyota for being a great business. Refer all my friends. And had to say hi to my favorite car salesman - David Goodly.
1/15/2025
Nick M. VERIFIED CUSTOMER
Michael is very professional and efficient.
1/15/2025
James S. VERIFIED CUSTOMER
Ok
1/15/2025
Michael H. VERIFIED CUSTOMER
Clay Hebert and Toyota Service is and has been very helpful and good at their job.
1/15/2025
Robert C. VERIFIED CUSTOMER
Very fast and efficient service team
1/15/2025
Mary G. VERIFIED CUSTOMER
Job was done very quickly and fine well. A special thanks to the manager who came out and helped me get my car unlocked when my keys were locked in the car!!! I appreciate it very much!!????
1/15/2025
Joel G. VERIFIED CUSTOMER
Christian Tarver needs a raise, he is the best employee at Toyota
1/15/2025
Steve C. VERIFIED CUSTOMER
Christian does a great job. I’m actually bringing my vehicle back in on Thursday as he sold me on a service I didn’t know the dealership provided.
1/15/2025
Sylvia M. VERIFIED CUSTOMER
Excellent Service from Gavan and Kenny Guillory
1/15/2025
Annie G. VERIFIED CUSTOMER
Took care of service & recall passenger air bag service warranty. Explained maintenance care service plan well.
1/15/2025
Russell P. VERIFIED CUSTOMER
I do feel like my oil change could have been a little quicker than 2 hrs, but the people working inside are super nice and helpful.